Donor Relations Specialist

Job Overview

Why work at Austin Speech Labs?

Austin Speech Labs is a well-established intensive speech-language therapy provider that blends mission-driven service with clinical excellence. We are a nonprofit that provides low-cost speech, language, and cognitive therapy to individuals with strokes, and other in the Austin and around Texas. We deeply value hospitality for our clients, families, donors, and anyone who walks through our doors. We also offer a kind, collaborative, and fun work environment. At Austin Speech Labs, we highly value Excellence, Respect, Opportunity, and Justice.

Role Description

The purpose of this position is to identify, cultivate, solicit, and steward revenue-generating relationships with individuals and organizations — including corporations, faith-based organizations, community groups, and other entities — who may give financial or in-kind donations to build capacity for more affordable speech therapy services in our community. This position will also focus heavily on overseeing our appeals, organizing events, and managing volunteers. The Donor Relations Specialist is on the Development and Communications (DC) team and will be supervised by the Chief Development Officer and Communications Lead. There are no supervisory responsibilities associated with this position.

This is a full-time, exempt position with a hybrid work schedule, with at least one to two days in the office each week.

Job Duties

Fundraising: Identify, cultivate, solicit, and steward financial and in-kind donations from organizations. Manage a portfolio of current and prospective organizational donors with a focus on recurring, lapsed, and event donors.

Fundraising Appeals: In collaboration with the Development and Communications team, develop, create, and manage Austin Speech Labs' annual direct donor appeal plan.

Volunteer Management: Guide volunteer engagement through activities including recruiting, training, and managing volunteers, identifying/creating volunteer opportunities, and leading volunteer-related activities including (but not limited to) mailings and organizational events.

Representation: Publicly represent Austin Speech Labs at various organizational and corporate events, fundraisers, and community activities to foster brand-building and awareness opportunities.

Events: Develop, plan, and manage Austin Speech Labs' two annual fundraising events as well as ad hoc fundraising or donor/organization-specific events that could result in financial or in-kind contributions.

Collaboration: Work with Marketing and Communication Specialists to provide content for events, volunteers, and donor organizations. Work with the Donor Relations Specialist to steward donors in this portfolio.

Evaluation: Track relevant Key Performance Indicators and report on them to appropriate parties each month. Maintain up-to-date data in the donor and volunteer CRMs.

Requirements/Qualifications

• Passion for — and commitment to — supporting stroke survivors receive affordable to free therapy so they can communicate again and return to their family and work environments.
• 1–3 years of experience in fundraising and volunteer management, or related nonprofit roles.
• Comfort making a direct invitation for financial donations, in-kind services, and in-kind goods.
• Demonstrated communication skills, both written and verbal.
• Ability to multi-task, prioritize, and manage time effectively, and ability to work independently.
• Telephone and computer skills and ability to quickly learn job-specific Fundraising platforms (NFG and One Cause).
• Comfort in speaking publicly in a variety of settings and to a variety of audiences.
• Specific experience with and knowledge of speech-language pathology is not required.
• Someone who can practice a good work-life balance and practice collective care.
• Demonstrates a high level of discretion and ability to maintain strict confidentiality regarding sensitive information. This includes proprietary company data, client/donor information, and internal discussions.
• Self starter and proactive problem solver, report details to the team at every meeting

Location:

Austin, TX. This position is hybrid; it will require being on-site at Austin Speech Labs at least two days a week, and regular travel to donor meetings (locally) is expected.

Salary and Benefits

Salary: This is a full-time (40 hours/week), exempt (salary) position with an annual salary of 45k - 50k/ per year with growth potential.

Benefits

Health Insurance, Paid Time Off(3 weeks of which two weeks are at the end of the year from Christmas to New Year), Paid holidays (7 days per year), Flexible Hours

Days & Hours: Typical workdays are Monday–Friday, hours are flexible & negotiable, although typically between the hours of 8:00am–5:00pm. Some evenings and weekends will be expected, but no more than 80 total hours of work are expected within each two-week pay period.

About Austin Speech Labs

Austin Speech Labs' is a 501(c)3 organization established in 2008. It's mission is to support stroke survivors and their loved ones in rebuilding their lives by providing intensive, affordable, and innovative speech and cognitive therapy. We envision a world where stroke survivors have access to the therapy they need to thrive at home, at work, and in the community.

Benefits:

• Health insurance
• Paid time off

Work Location: Hybrid remote in Austin, TX 78757

Salary : $45,000 - $50,000