What are the responsibilities and job description for the Front Desk Coordinator / Medical Receptionist (High-Energy Clinic) position at Austin Physical Therapy/ Austin PT Golf and Performance?
Job Overview
We are seeking a high-energy, people-first Front Desk Coordinator to join our growing outpatient physical therapy clinic in Huntsville, AL.
This role is critical to patient experience, clinic flow, and daily operations.
The front desk is the first point of contact and plays a major role in shaping patient satisfaction and clinic efficiency.
Responsibilities
- Greet and check in patients in a friendly, professional manner
- Answer phones and respond to patient inquiries
- Schedule and manage appointments across providers
- Work with Billing team to manage insurance verifications and collect co-pays
- Maintain accurate patient records (EMR)
- Communicate with therapists and billing team
- Manage cancellations and optimize scheduling
Qualifications
- Strong communication and customer service skills
- Highly organized and detail-oriented
- Ability to multitask in a fast-paced environment
- Positive attitude and team-first mindset
- Experience in healthcare or customer service a plus but not necessary
What Sets You Apart
- You bring energy into the room
- You take initiative without being asked
- You stay calm under pressure
- You genuinely enjoy helping people
Compensation & Benefits
- $16–$22/hour (based on experience)
- Health, dental, vision insurance
- 401(k) with match
- Paid time off
- Bonus opportunities
- Growth within an expanding company
Schedule
- Full-time, Monday–Friday
- No weekends
“We hire for attitude and energy—skills can be taught.”
Why This Is Different:
We’re not a traditional PT company.
We help people move better, avoid surgery, and get back to life—and we do it with a high-energy, team-first culture.
Once you’re here, you’re part of the family.
Apply
Submit your resume or visit our clinic to meet the team.
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $22