Maintenance Documentation Specialist (Phoenix, AZ)

About Austin Industrial

Austin Industrial provides premier self-perform maintenance, construction, and soft craft service to leading industrial companies across the U.S. An industry leader for more than 60 years, we offer single-source solutions to our customers in the oil, gas, chemical, food, agriculture, power, and manufacturing industries.

To learn more about us, visit https://www.austin-ind.com/what-we-do/industrial.

Documentation Specialist

The Documentation Specialist is responsible for supporting continuous improvement initiatives by developing, organizing, and maintaining technical documentation related to maintenance, safety, and operational processes. This role assists with the implementation of TPM (Total Productive Maintenance), Lean Manufacturing practices, preventive maintenance programs, SAP documentation, work instructions, Job Safety Analyses (JSAs), Standard Operating Procedures (SOPs), Lockout/Tagout (LOTO) procedures, and equipment documentation to improve safety, reliability, and productivity.

RESPONSIBILITIES:

• Develop, update, and maintain technical documentation, including SOPs, JSAs, preventive maintenance procedures, operator safety checks, and equipment manuals.
• Create and manage LOTO procedures, PM task lists, and maintenance plans within SAP.
• Support TPM, Lean Manufacturing, Six Sigma, JIT, and 6S initiatives to drive operational excellence.
• Review equipment manuals, engineering drawings, prints, and operational procedures to gather and verify technical information.
• Collaborate with equipment owners, operations personnel, maintenance teams, and contractors to complete documentation projects.
• Assist in identifying opportunities for process improvements, standardization, and workflow efficiencies.
• Utilize Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Project, to create and manage documentation and reports.
• Conduct field verification activities, including equipment identification, labeling, and documentation updates.
• Safely use basic hand tools, measurement devices, and testing equipment as required.
• Work from elevated platforms or man-lifts when necessary to perform equipment verification and labeling activities.
• Complete assigned projects independently while maintaining quality standards and meeting deadlines.
• Perform additional duties and special projects as assigned.

OTHER ESSENTIAL FUNCTIONS / DUTIES:

• Maintain compliance with all company, customer, and regulatory safety requirements.
• Promote a strong safety culture by following established policies, procedures, and safe work practices.
• Communicate effectively with team members and stakeholders to support departmental and organizational objectives.
• Complete administrative tasks accurately and on time, including work order documentation and time reporting.
• Demonstrate strong attention to detail, organizational skills, and commitment to continuous improvement.
• Maintain positive working relationships with customers, contractors, and fellow employees.
• Meet productivity, quality, and performance expectations while contributing to cost-saving initiatives.
• Support team goals through collaboration, professionalism, and knowledge sharing.

Qualifications:

• Associate degree in a technical field or equivalent combination of education, training, and relevant experience.
• Four (4) or more years of experience in industrial, maintenance, manufacturing, or technical documentation environments preferred.
• Working knowledge of TPM, Lean Manufacturing, Six Sigma, 6S, and preventive maintenance processes.
• Experience with SAP maintenance systems and document management practices preferred.
• Ability to read and interpret equipment manuals, engineering drawings, safety procedures, and maintenance instructions.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite, particularly Word and Excel.
• Ability to work independently with minimal supervision and effectively manage multiple projects.
• Strong analytical and problem-solving abilities.
• Ability to climb ladders and work in industrial environments as required.
• Valid Driver's License required.
• Must be legally authorized to work in the United States without current or future visa sponsorship.

Physical, Mental & Environmental Requirements

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Employees must be able to sit, stand, walk, climb, balance, stoop, kneel, crouch, crawl, reach, and use hands and fingers to perform assigned duties. Positions may require lifting, carrying, pushing, or pulling up to 50 pounds, working at elevations, on uneven surfaces, or in confined spaces. Employees must possess sufficient visual, hearing, communication, and motor skills to safely perform job responsibilities.

Employees must be able to read, comprehend, and follow safety procedures, work instructions, and company policies; exercise sound judgment; solve problems; maintain attention to detail; effectively manage stress; and adapt to changing priorities in a fast-paced work environment.

Work may be performed in industrial and construction environments with exposure to weather conditions, temperature extremes, noise, dust, fumes, moving equipment, vibration, and other site-specific hazards. Employees must be able to wear required personal protective equipment (PPE) and meet all customer, site, regulatory, medical, and fitness-for-duty requirements applicable to the position.

Must be able to perform all job duties while maintaining a constant commitment to safety, quality, and productivity expectations.

Austin Industrial is an Equal Opportunity Employer.

See the “Know Your Rights” poster available in English and Spanish.

No Third-Party Inquiries Please

This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement). 

Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company. 

About Austin Industrial

Austin Industrial delivers premier maintenance, construction, and soft craft services to leading industrial companies across the U.S. An industry leader for more than 60 years, we offer single-source solutions to our customers in the oil, gas, chemical, food, agriculture, power, and manufacturing industries. Our team of 4,000 employee-owners, equipped with innovative technology and optimized procedures, helps owners optimize safety, productivity, profit margins, and cost-efficiency.