What are the responsibilities and job description for the Temporary Donor Relations Specialist position at Austin Habitat for Humanity?
The Donor Relations Specialist is the driving force behind our fundraising efforts, ensuring that every donation is processed accurately and every donor is shown sincere appreciation. From developing innovative stewardship plans to analyzing donation trends, this position plays a crucial role in fostering strong relationships with our supporters and growing fundraising revenue.
- Support Habi-tour program including logistics, RSVP list, invitations and follow up.
- Serve as subject matter expert for our CRM tool, Raisers Edge and all integrated software systems including volunteer management, email and accounting platforms.
- Provide ongoing staff support and training for software platforms, maintaining a high standard of proficiency among team members.
- Develop and update policies and SOP’s to ensure the integrity and accuracy of donor data and efficient donor communication (invoices, thank you letters, pledge reminders and departmental reporting.
- Work collaboratively and effectively across departments, particularly Finance and Marketing and Communications.
- Generate weekly and monthly donation reports for reconciliation with the Accounting Department.
- Maintain professional communication with donors and sponsors, ensuring timely and efficient response to inquiries and requests.
- Assist with fundraising events hosted by Austin Habitat for Humanity
- Three years of experience in non-profit development
- Experience using CRM systems
- Understanding of fundraising support services, from prospect identification to donor stewardship.
- Strong organizational, verbal and written communication skills
- Proficiency in Microsoft Office 365 applications, including Teams, Word, Excel, Power Point and OneDrive.
- Collaborative mindset with the ability to work effectively within and across teams.
- Analytical mindset with a passion for identifying trends and insights from data.
- Ability to empathize with various donor motivations.
- Belief in the mission of Austin Habitat to provide stable and affordable homeownership opportunities
PREFERRED EXPERIENCE REQUIREMENTS:
- Proficiency with Blackbaud Raiser’s Edge NXT web view and database view.
OTHER:
- Position requires employee to provide reliable transportation, proof of driver’s license and auto insurance
- Criminal records and reference checks are required prior to an offer of employment
Salary : $30 - $34