What are the responsibilities and job description for the Head of Human Resources position at Austin Capital Bank?
Head of Human Resources
Location: Austin, Texas (On-site but with flexible hours and ability to work from home one-ish days/week)
Reports To: President, Digital Products
Team Size: ~90 employees mostly in Austin, TX and Des Moines, IA
Company Overview
Austin Capital Bank is a fast-growing, tech-forward community bank based in Austin, Texas. We’re a nationwide leader in responsible financial innovation—combining the stability of a 500 million dollar regulated bank with the agility of a fintech. Our mission is to deliver simple, reliable, and customer-friendly financial products that improve the financial well-being of people across the country. Our products have touched over a million customers in all 50 states.
We’ve been recognized on the Inc. 5000 list of fastest-growing companies multiple years in a row—and we’re just getting started. Our team members are approachable, attentive, and trusted problem-solvers who take pride in doing right by our customers and each other.
Why You’ll Love Working Here
Our Core Values
At Austin Capital Bank, every team member embodies our values. We work, hire, promote, and lead by them:
About the Role
We’re looking for a Head of Human Resources to lead the people function at Austin Capital Bank and shape the next chapter of our growth. This role is both strategic and hands-on, perfect for an HR leader who wants to make a tangible impact on culture, talent, and organizational excellence.
You’ll oversee all aspects of the employee experience—from recruiting and onboarding to development, compensation, and compliance—while cultivating a workplace where every team member can prosper and deliver maximum value and impact.
Key Responsibilities
Location: Austin, Texas (On-site but with flexible hours and ability to work from home one-ish days/week)
Reports To: President, Digital Products
Team Size: ~90 employees mostly in Austin, TX and Des Moines, IA
Company Overview
Austin Capital Bank is a fast-growing, tech-forward community bank based in Austin, Texas. We’re a nationwide leader in responsible financial innovation—combining the stability of a 500 million dollar regulated bank with the agility of a fintech. Our mission is to deliver simple, reliable, and customer-friendly financial products that improve the financial well-being of people across the country. Our products have touched over a million customers in all 50 states.
We’ve been recognized on the Inc. 5000 list of fastest-growing companies multiple years in a row—and we’re just getting started. Our team members are approachable, attentive, and trusted problem-solvers who take pride in doing right by our customers and each other.
Why You’ll Love Working Here
- A team that feels like a team – Supportive coworkers, approachable leaders, and a culture that values listening, learning, collaboration…and good snacks
- It feels great to contribute to a company that’s winning and growing – our financials say it all – we’re nicely profitable and gaining market share.
- Opportunities to grow – Career development, tuition assistance, and room to explore roles across the bank.
- 100% Employer-paid medical, dental, & vision insurance – Full coverage for employee-only plans, with affordable family options.
- Wellness program – Extra funds from us to help cover your out-of-pocket medical expenses.
- Generous paid time off – Start with 16 days per year that grows with tenure.
- Paid holidays – 11 per year, so you can truly unplug.
- 401(k) with 4% employer match – Invest in your future with our support.
Our Core Values
At Austin Capital Bank, every team member embodies our values. We work, hire, promote, and lead by them:
- Wicked Smart – Intellectually and emotionally self-aware.
- Take Initiative – A bias to action, movement forward.
- No Big Egos – Self-confidence with humility.
- Honesty – Respectful and direct forthright communication.
- Curiosity – Innovation doesn’t come from drawing within the lines.
About the Role
We’re looking for a Head of Human Resources to lead the people function at Austin Capital Bank and shape the next chapter of our growth. This role is both strategic and hands-on, perfect for an HR leader who wants to make a tangible impact on culture, talent, and organizational excellence.
You’ll oversee all aspects of the employee experience—from recruiting and onboarding to development, compensation, and compliance—while cultivating a workplace where every team member can prosper and deliver maximum value and impact.
Key Responsibilities
- Talent Acquisition & Onboarding
- Lead full-cycle recruitment across departments, ensuring a seamless, inclusive, and values-driven hiring process.
- Design and manage an onboarding experience that helps new team members feel connected, confident, and productive from day one.
- Compensation, Benefits & HR Operations
- Develop and maintain competitive and equitable compensation structures and benefits programs.
- Oversee payroll, HRIS, and benefits administration, ensuring compliance and operational excellence.
- Conduct periodic compensation benchmarking to stay competitive in the fintech and banking sectors.
- Employee Development & Engagement
- Build training, coaching, and career development programs that align with individual growth and company goals.
- Support leaders in performance management, goal setting, and feedback best practices.
- Champion initiatives that strengthen engagement, inclusion, and employee satisfaction.
- Employee Relations & Culture
- Serve as a trusted advisor to employees and managers on HR-related issues, fostering trust and collaboration.
- Promote a workplace culture rooted in transparency, respect, and accountability.
- Manage employee relations and conflict resolution with fairness and professionalism.
- Compliance & Risk Management
- Ensure full compliance with federal, state, and local employment laws and banking regulations.
- Maintain and update company policies and employee handbooks.
- Partner with legal and leadership teams to minimize risk while supporting innovation.
- Strategic Leadership
- Collaborate with the executive team to align HR strategy with business objectives and growth plans.
- Lead organizational design, workforce planning, and culture-building initiatives as the company scales.
- Track and report on key HR metrics to inform leadership decisions and identify improvement opportunities.
- 8 years of progressive HR experience, with at least 3 years in a senior leadership role.
- Proven success building and leading HR functions in high-growth environments (preferably fintech, banking, or tech).
- Strong understanding of employment law, compensation design, and compliance in a regulated industry.
- Excellent communication, emotional intelligence, and conflict-resolution skills.
- Experience with HRIS systems, performance management tools, and modern HR practices.
- Bachelor’s degree in Human Resources, Business, or related field (Master’s or HR certification preferred).
- A high-performance, high-trust culture where employees thrive.
- Strong alignment between HR programs and business goals.
- Low turnover, high engagement, and clear career growth pathways.
- Scalable HR systems and processes that support sustainable growth.