Escrow Administrative Assistant in Longview Greggton

Under the guidance and direction of the Loan Servicing/Special Assets Manager, the Escrow Administrative Assistant is responsible for loan escrow-related duties and responsibilities. 

Includes the following, other duties may be assigned;

·         Review escrow disclosures for new and existing loans

·         Set up escrow addendums for taxes, insurance, and homeowners associations.

·         Review escrow analysis statements

·         Monitors and pays taxes on escrow customers

·         Responsible for requested tax billings from all tax entities annually

·         Works with tax offices for accurate payment of taxes or delinquent taxes

·         Works with lenders on all tax issues

·         Monitor and update Accumatch Reporting

·         Monitors and pays hazard and flood insurance on escrow customers.

·         Responsible for requesting bills from insurance companies if not already provided.

·         Process forced-placed premiums and forced-placed premium refunds

·         Monthly balancing of various bank demand deposit and general ledgers account.

·         Exhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship-building techniques to ensure the employee receives the best possible solution to customers' banking and financial needs. Helps to promote a loyal relationship between the Austin Bank employees and their customers.

·         Develop personal skills and capabilities through continual education/training.

·         Uphold and safeguard the organization's values particularly relating to ethics, integrity, and confidentiality both internally and externally.

·         Handles confidential and sensitive information with proper discretion.

·         Maintains established department and Bank policies, procedures, objectives, and quality assurance.

·         Reports to work regularly and promptly.