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Community Support Program (CSP) Case Manager - Part Time or Full Time

Aurora Community Services
Phillips, WI Full Time|Part Time
POSTED ON 11/26/2025
AVAILABLE BEFORE 1/26/2026

Your New Beginning Starts Here!

Employee-Owned, Mission-Driven

 

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

Responsibilities

  • Under the direction of CSP Director and/or Clinical Coordinator, provide case management, crisis intervention, and community support services to consumers
  • Develop realistic individual treatment plans/in-depth assessments based on consumer’s changing needs, closely consulting with consumers and other team members
  • Monitor treatment progress, and provide follow-up services
  • Work side by side with consumers to assist in acquiring independent living skills pertaining to activities of daily living, vocational adjustment, interpersonal skills, social, recreational, and leisure activities
  • Facilitate consumer groups to enhance the acquisition of skills necessary to improve the consumer’s quality of life
  • Coordinate all treatment services, assess CSP consumer symptoms, and maintain regular in-person contact with consumers
  • Assess crisis situations, intervene appropriately, and work autonomously
  • Complete all necessary documentation as required by certification, funding source, and program standards
  • Write reports that conform to prescribed style and format
  • Maintain records documenting time spent with individual consumers, time utilization, meeting locations, individual consumers involved and their symptoms/status
  • Monitor treatment plans, attend 6-month reviews/update, write progress notes based on treatment plans, and objectives/goals
  • Consult with peers, supervisors, and other professionals regarding cases, treatment plans, interventions, approaches, etc. 
  • Attend staff meetings as required, advocating for the consumer
  • Effectively present information to management, staff, and other organizational groups
  • Demonstrate positive working relationships with consumers, staff, and other professionals
  • Promote positive consumer relations
  • Provide consultation, education, and counseling services to family/support systems involved with CSP as needed
  • Complete agency training and review of company policies/procedures
  • Maintain consumer confidentiality standard consistent with DHS 75 and HIPAA regulations
  • Ensure safe work practices
  • Perform other duties as assigned

 

Requirements/Qualifications

  • Bachelors degree in related field with 1,000 hours of supervised post-degree clinical experience, or a field other than behavioral sciences with 2,000 hours of supervised post-degree clinical experience with person who have chronic mental illness
  • Proficient use of Windows applications - Microsoft Word, Excel, Outlook, and ACCESS
  • Excellent spelling, grammar, and written/verbal communication skills
  • Have a valid driver’s license, reliable transportation, and be insurable
  • Acceptable background verification

       

      Benefits:

      • Option to get paid before payday
      • Opportunities for advancement in a growing, hire-from-within company
      • Employee discount - Verizon and Dell 
      • Health Insurance
      • Life Insurance
      • Dental Insurance
      • Vacation/Personal Hours
      • Employee Stock Ownership
      • 401-K
      • Employee Achievement Program
      • Longevity Bonus for Part Time or Full Time Employees 
      • Casual dress (no uniforms), fun work atmosphere
      • And more

       

      If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

      Salary.com Estimation for Community Support Program (CSP) Case Manager - Part Time or Full Time in Phillips, WI
      $63,586 to $80,635
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