Intake Coordinator

Job Description

Come join our team of professionals at Aurora Behavioral Health System, East. This 138-bed free standing psychiatric inpatient hospital and outpatient program located in Tempe, AZ is looking for experienced, Intake Coordinators for our Patient Services Call Center Department. Our psychiatric facility is licensed to treat adolescents and adults for a wide range of psychiatric conditions and chemical dependency.

Job Duties

• Handle all general inquiry calls from potential customers and referral sources.
• Schedule assessments for our Aurora Behavioral Health Tempe and Glendale locations, and/or refers patients to appropriate community resources.
• Gather information from callers to complete detailed intake form to determine appropriate level of care needed or to make referrals to appropriate resources.
• Act as a liaison for hospital referrals transferring for behavioral health inpatient treatment.
• Work with nursing, medical, and other disciplines to coordinate care for patients.
• Must be trained in Suicide Intervention Skills or willing to obtain certification i.e.; ASIST
  
  

Requirements

• Bachelors degree in social work or counseling "preferred", high school diploma required,
• Ideal candidate is moving towards obtaining licensure
• Knowledge of DSM-V criteria, community resources, assessment and crisis intervention.
• Experience in a behavioral healthcare hospital setting, call center and crisis work is a plus.
• Must be 21 years of age or older.
• Able to pass a background check, drug screen, and meet qualifications for fingerprint clearance.
  
  

We offer competitive compensation and benefits. ABHS is an Equal Opportunity Employer.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
  
  

Medical Specialty

• Psychiatry
  
  

Schedule openings

Sunday-Wednesday 8am-6pm

Education

• High school or equivalent (Required)
  
  

Work Location: In person

• Must be able to pass a drug screen and physical
• Must be eligible for a fingerprint clearance card