What are the responsibilities and job description for the Senior Software System Engineer position at AUO Mobility Solutions Corporation America?
Description
AUO Mobility Solutions Corporation America is part of a global leader in display and smart technology solutions. We combine engineering expertise, customer focus, and innovation to deliver high-quality display and HMI-centric ECU products and services to the automotive and industrial sectors. Join us and help drive the future of intelligent mobility.
The Senior Software System Engineer serves as the primary customer-facing leader for all software-related activities associated with embedded automotive devices. This role owns software communication and coordination between OEM customers and global engineering teams throughout development, launch, and production support.
The successful candidate will act as the voice of the customer within the engineering organization while representing the company's software development activities to customer leadership. This position requires strong technical credibility, excellent communication skills, and the ability to influence cross-functional teams without direct authority.
This role requires a deep understanding of automotive embedded software development processes and vehicle electronic systems and helps to drive software development and software architecture activities with the global development teams.
Primary Responsibilities
Customer Relationship Management
We offer a comprehensive and competitive benefits package designed to support employees and their families:
AUO Mobility Solutions Corporation America is part of a global leader in display and smart technology solutions. We combine engineering expertise, customer focus, and innovation to deliver high-quality display and HMI-centric ECU products and services to the automotive and industrial sectors. Join us and help drive the future of intelligent mobility.
The Senior Software System Engineer serves as the primary customer-facing leader for all software-related activities associated with embedded automotive devices. This role owns software communication and coordination between OEM customers and global engineering teams throughout development, launch, and production support.
The successful candidate will act as the voice of the customer within the engineering organization while representing the company's software development activities to customer leadership. This position requires strong technical credibility, excellent communication skills, and the ability to influence cross-functional teams without direct authority.
This role requires a deep understanding of automotive embedded software development processes and vehicle electronic systems and helps to drive software development and software architecture activities with the global development teams.
Primary Responsibilities
Customer Relationship Management
- Serve as the primary software contact for OEM engineering and program teams.
- Build trusted relationships with customer software, systems, validation, and program leadership.
- Participate in technical reviews, software status meetings, and executive-level customer updates.
- Communicate software project status, risks, dependencies, and recovery plans.
- Support software development activities with internal and external global engineering teams.
- Ensure customer requirements and concerns are communicated to the global engineering teams.
- Drive issue resolution across software, systems, validation, cybersecurity, diagnostics, and program management organizations.
- Monitor software project health and proactively identify risks to program milestones.
- Review customer change requests and facilitate internal technical assessments.
- Coordinate software release planning with both the customer and the development teams.
- Track software defects, customer concerns, and field issues through closure.
- Support vehicle integration, launch readiness, and production issue management.
- Facilitate alignment among software, systems, validation, cybersecurity, safety, and product management teams.
- Drive prioritization discussions when the customer’s needs conflict with internal resource constraints.
- Escalate critical issues to engineering leadership when necessary.
- Support customer quotations and change requests.
- Participate in statement-of-work reviews and technical planning activities.
- Contribute to customer satisfaction initiatives and long-term account growth.
- Bachelor of Science in Electrical Engineering, Computer Engineering or similar. Masters degree preferred.
- 5 years of experience in embedded software architecture and system design principles for automotive applications in one or more of the following domains: ADAS, Infotainment, Connected Services, Body, or Chassis.
- Strong communication skills to communicate software details with the customer and with remote development teams.
- Strong experience with software debugging and testing in vehicle environments.
- Experience with Automotive SPICE, ISO 26262 Functional Safety ISO/SAE 21434 Cybersecurity.
- Experience with automotive communication protocols (e.g. CAN, LIN, Ethernet).
- Familiarity with embedded operating systems (e.g., AUTOSAR OS, Linux, QNX).
- Familiarity with vehicle network architecture and gateway functionalities
We offer a comprehensive and competitive benefits package designed to support employees and their families:
- 100% employer-paid medical, dental, and vision coverage for employees and their dependents
- Choice of three Blue Cross Blue Shield (BCBS) medical plans, including a High Deductible Health Plan with Health Savings Account (HSA) and company contributions
- Company-paid short-term and long-term disability insurance
- 401(k) plan available from day one, with a competitive company match
- 18 days of paid time off (PTO) annually, plus company holidays, with additional accrual based on tenure
- Flexible Spending Account (FSA) options
- Life insurance coverage