What are the responsibilities and job description for the Crew and Shift Leader position at Auntie Anne’s Pretzels?
Auntie Anne's: Crew & Shift Leaders – Merrimack Premium Outlets
At Auntie Anne’s, we are famous for our homemade, freshly baked, golden-brown soft pretzels served with a smile! Come grow your career with Chestnut Land Company, the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels.
At Auntie Anne’s, we are famous for our homemade, freshly baked, golden-brown soft pretzels served with a smile! Come grow your career with Chestnut Land Company, the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels.
What We Offer:
- Great Hours: Mall operating hours mean no late nights or early mornings!
- Employee Discount: Enjoy delicious perks while you work.
- Paid Training: We set you up for success from day one.
- Comprehensive Benefits: Potential eligibility for Health, Dental, Vision, Life Insurance, and a 401(k).
- Career Advancement: Direct pathways to move up within our rapidly growing company.
- Tuition Reimbursement: We invest in your education and your future.
CREW MEMBER
Pay: $14.00/hour tips (Tips average an additional $2–$3/hour!)
Role Overview: Crew Members work together to deliver a high-quality guest experience. You will roll, bake, and serve our world-famous products in a fast, fun, and friendly environment.
Pay: $14.00/hour tips (Tips average an additional $2–$3/hour!)
Role Overview: Crew Members work together to deliver a high-quality guest experience. You will roll, bake, and serve our world-famous products in a fast, fun, and friendly environment.
Key Responsibilities:
- Prepare, bake, and serve fresh pretzels and specialty beverage products.
- Greet customers warmly and take orders with speed, accuracy, and enthusiasm.
- Maintain a clean, sanitized, and welcoming storefront and kitchen area.
Age Requirement: Must be 16 years of age or older.
SHIFT LEADER
Pay: $15.50/hour tips (Tips average an additional $2–$3/hour!)
Role Overview: Shift Leaders direct daily restaurant operations in the absence of the General Manager and Assistant Manager. You will lead by example to maintain the highest standards of food quality, guest service, cleanliness, and workplace safety.
Key Responsibilities:
Pay: $15.50/hour tips (Tips average an additional $2–$3/hour!)
Role Overview: Shift Leaders direct daily restaurant operations in the absence of the General Manager and Assistant Manager. You will lead by example to maintain the highest standards of food quality, guest service, cleanliness, and workplace safety.
Key Responsibilities:
- Oversee team performance, monitor employee breaks, and manage shift scheduling/overtime.
- Assist in training, coaching, and welcoming new crew members.
- Ensure product quality and excellent customer service remain consistent all day.
- Handle basic shift-reporting and cash-drawer management.
Age Requirement: Must be 18 years of age or older.
About Our Franchise:
Chestnut Land Company is a proud franchisee of Auntie Anne’s and Cinnabon. Founded in 1994 and headquartered right here in Boardman, Ohio, we have grown to operate over 100 locations across 14 states—occupying some of the country’s most prestigious indoor malls, open-air shopping venues, and outlet centers.
Chestnut Land Company is a proud franchisee of Auntie Anne’s and Cinnabon. Founded in 1994 and headquartered right here in Boardman, Ohio, we have grown to operate over 100 locations across 14 states—occupying some of the country’s most prestigious indoor malls, open-air shopping venues, and outlet centers.
We are recognized industry leaders who pride ourselves on creating memorable experiences for our customers and a vibrant workplace for our team. This is a fantastic place to launch a career, grow professionally, and truly make a difference. Here, everyone’s voice is heard, hard work is celebrated, and fun is always the rule! #CLC
Apply today or visit us at: www.chestnutland.com
Benefits:
Employee Discounts, Free Lunch or Snacks, Reduced or Flexible HoursSalary : $2 - $3