What are the responsibilities and job description for the Crisis Program Director position at AUNT MARTHAS HEALTH AND WELLNESS INC?
Crisis Program Director –(LCSW/LCPC) Mobile Crisis Response (MCR)
Location: Park Forest
Compensation: 80,000-95,000
Schedule: Full-time (includes some evening/weekend on-call responsibilities)
About Aunt Martha’s Health & Wellness
Aunt Martha’s Health & Wellness is a mission-driven organization dedicated to providing high-quality, compassionate care to individuals and families across our communities. We are committed to improving access to care, advancing health equity, and delivering services that support long-term well-being.
Position Overview
We’re seeking a Crisis Program Director to lead our Mobile Crisis Response (MCR) program. This role is responsible for overseeing program operations, supervising staff, and ensuring high-quality, responsive crisis services across the community.
You’ll play a key leadership role—managing program performance, supporting clinical staff, and building partnerships with community providers. This is a hands-on leadership position that combines team management, program development, and direct involvement in service delivery.
Key Responsibilities
Program Leadership & Operations
- Lead and oversee daily operations of the Mobile Crisis Response program
- Supervise Program Coordinators and direct service staff
- Ensure compliance with all program standards, contracts, and agency policies
- Support program development and expansion of services
Staff Supervision & Development
- Provide leadership, coaching, and supervision to Program Coordinators and team members
- Lead team meetings and provide ongoing training and support
- Participate in hiring, performance management, and staff development
Community Engagement & Partnerships
- Build and maintain relationships with community providers and stakeholders
- Support outreach efforts and community presentations
- Develop and maintain resource networks for youth and families
Service Delivery & Oversight
- Oversee scheduling and coordination of crisis response services (daytime and after-hours)
- Participate in on-call rotation for crisis consultation (evenings/weekends)
- Ensure accurate documentation, billing, and reporting across the team
Qualifications
- Master’s degree in Social Work, Counseling,
- Active clinical license required (LCSW or LCPC)
- Minimum of 5 years of supervisory experience
- Strong leadership and team management skills
- Experience working with youth and families in crisis settings preferred
- Ability to manage multiple priorities in a fast-paced environment
Additional Requirements
- Valid driver’s license with a clean driving record
- Reliable transportation
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and documentation systems
Benefits
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Paid Time Off (Vacation, Sick, Holidays)
- Retirement Plan
- Employee Assistance Program (EAP)
- Employee Discounts
Why Join Aunt Martha’s?
This is an opportunity to lead a critical, community-based program that directly impacts individuals and families in crisis. You’ll be part of a collaborative, mission-driven team committed to making a difference every day.
Salary : $80,000 - $95,000