PURPOSE OF POSITION
To provide daily direction and supervision of operations of the medical practice. Entry level Practice Manager with direct oversight limited to a single practice or small support team. Reports directly to an Executive Director or practice manager.
RESPONSIBILITIES & EXPECTATIONS
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- Daily oversight of department and/or practice operations
- Staff oversight including, but not limited to, hiring, training, scheduling, PTO maintenance, disciplinary action, annual evaluations, ongoing staff development and education, and daily operational support and assistance
- Troubleshoots problems and develops solutions and /or resolution
- Responsible for creating the agenda and facilitating the monthly business meeting with Executive Director of Operations, Executive Director of Quality, Vice President, Medical Director and site practice providers detailing the identified department productivity indicators and relative performance benchmarks as well as provide a practice specific operations update.
- Responsible for some financial reporting and quantifiable analysis
- Maintain and operate within departmental budgets. Provide annual assistance and insight with the annual budgeting process
- Maintain strong, transparent and accurate communication with colleagues, providers and AMG leadership
- Ensure all OSHA and HIPAA requirements are being met and maintained
- Assists in developing clinical EHR protocols and ensuring all Quality components are being met within the EHR (if applicable).
- Working knowledge of all Microsoft products and medical practice systems including, but not limited to, EHR, practice management software and MSW.
- Implements and enforces AMG policies and procedures
- Communicates concerns to AMG Leadership, including but not limited to, the Executive Director and/or Vice President of Operations as directed
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JOB REQUIREMENTS
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- High school diploma or equivalent, and medically related field experience preferred.
- Must have at least three (3) years medical office leadership experience.
- Must adhere to office policy of yearly TB testing, OSHA, HIPAA, etc. training.
- Strong commitment to the organization through exceptional attendance record, professional appearance and demeanor
- Ability to meet and interact with the public in a mature, courteous and professional manner
- Excellent communication skills
- Strong analytical skills
- Strong PC skills including, but not limited to, all Microsoft products and practice management / EHR software.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status.
WORKING CONDITIONS
- M-F day shift hours vary as required by the job. Occasional weekends and off -shifts
- Subject to frequent interruptions and changes in priority of duties throughout the day.
- Sitting/standing/moving about during working hours
PHYSICAL REQUIREMENTS ADDENDUM
PURPOSE: To identify specific functions, job requirements and work environment factors that could affect job performance.
Check all factors that are present as essential job requirements and check whether the factor is performed.
O = Occasionally = 0- 33% of the work shift or 0- 32 repetitions.
F = Frequently = 34-66% of the work shift or 32-200+ repetitions.
C = Constantly = 67-100% of the work shift or 200+ repetitions.
N = Not essential job requirement.
C Standing
C Walking
O Lifting (70 pounds)
O Carrying (70 pounds)
O Pushing (70 pounds)
N Climbing with (70 pounds)
F Stooping/Bending
F Twisting/Turning
O Kneeling/Squatting
O Crawling
O Reaching Up/Reaching Forward
Additional information concerning physical requirements for the position:
Please list any additional requirements
