- Serve as a member of Aultman’s health care team that provides quality care to patients.
|
- Maintain good working relationships with the clinic providers and other members of the health care team.
|
- Greets, rooms and prepares patients for provider examination.
|
- Cross trained to check-in/check-out patients, schedule appointments, work front desk and update insurance.
|
- Obtains pertinent patient information including vital signs, medication review, medication dosing history and changes in current medical conditions.
|
- Adheres to infection control policies and procedures and follow universal precautions.
|
- Perform POC testing (INR, A1c, and blood glucose); maintains quality controls and necessary documentation.
|
- Provides appropriate documentation in the patient's chart/electronic medical record (EMR)
|
- Oversees appointment bookings for all clinic providers and ensures preferences are given to patients in emergency situations. Maintains timely flow of patients.
|
- Assists with clinic appointment reminder and follow-up calls as needed/requested by providers.
|
- Help process prior authorization of medications and testing and/or prepares paperwork for prescription assistance programs.
|
- Responds to and triages incoming telephone calls.
|
- Responsible for the preparation of exam rooms including re-stocking treatment areas. Identifies clinical and office supplies and equipment needed and orders when appropriate.
|
- Reinforces/facilities patient education appropriate to the individual patient’s needs.
|
- Tracks and records clinic metrics and dashboard data.
|
- Notifies clinic provider immediately of out-of-range POCT results.
|
- Performs other duties assigned by the Director of Pharmacy.
|
- Participates in continuing education and professional development.
|
- Attends and actively participates in staff meetings.
|
- Maintains knowledge of, and complies with, nursing, medical and clerical policies and procedures.
|
- Adheres to the standards and policies of Aultman Health System.
|
- Maintains patient confidentiality.
|