LEARNING AND DEVELOPMENT SPECIALIST - HOURLY

PURPOSE OF POSITION

The Learning and Organizational Development Specialist supports the administration of the Education and Development team.

QUALIFICATIONS

• High School Diploma required
• 2 Years customer service, symposium coordination, or education experience preferred, not required.
• Exceptional Customer Service.
• Excellent organizational skills and attention to detail.
• Strong in Microsoft Office Suite, including Word, Excel, Teams, and PowerPoint.
• Demonstrated excellent verbal and written communication and interpersonal skills.
• Comfortable with public speaking.
• Ability to multi-task and prioritize.
• Ability to think strategically.
• Possess analytical, instructional, interpersonal and speaking skills.
• Collaborates with all customers across the system.
• High level ability to manage confidential information.

RESPONSIBILITIES & EXPECTATIONS

• Coordinates live/virtual education/symposium offerings supported by the education team.
  • Including (not limited to) coordinating with speakers, vendors, catering, outside attendance, contact hour support, and attendance of event.

• Coordinates New Leader Orientation course and leadership development.

• Assists in coordinating education reporting.

• Assist educators with Learning Management System (Relias).

• Interprets and supports education policies, procedures, standards, or regulations.

• Perform administrative tasks such as monitoring costs, setting up systems and equipment, coordinating data analytics/reporting.

• Assists in coordinating Aulttendence course attendance program.

• Coordinates, assists with planning, and supports organization and entity symposium and live education offerings.

• Ability to exercise independent judgement along with necessary supervision.

• Pursue continued development in areas of expertise. Support the department with the ability to support additional programs or efforts when necessary.

• Collects, compiles, and analyzes moderately complex data and information.  

• Greets education customers in a courteous manner and responds with positive intent in a timely manner.

• Answers all incoming calls in a courteous and professional manner.  Returns all outstanding questions, concerns etc.…within 24 hours.

• Data entry as related to department programs and responsibilities.

• Assists with other projects, performs other education duties and responsibilities as assigned.

SKILLS

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, identity, family status, gender, disability, or veteran status. 

WORKING CONDITIONS:

• 8:00am – 4:30pm M-F or hours as required by the job. Occasional weekends and off -shifts 
• Subject to frequent interruptions and changes in priority of duties throughout the day.
• Sitting/standing/moving about during working hours  

• PHYSICAL REQUIREMENTS ADDENDUM
• PURPOSE:  To identify specific functions job requirements and work environment factors that could affect job performance.

HAZARDOUS EXPOSURE CATEGORY –