IT PROJECT MANAGER

Position Summary

The IT Project Manager is responsible for planning, coordinating, and overseeing assigned IT projects across the Aultman Health System. This individual will take direction from the Chief Information Officer (CIO) and ensure that projects are delivered on time, within scope, and aligned with organizational priorities.

Department Summary

The Information Technology (IT) Department at Aultman Health Foundation supports both Aultman Hospital and AultCare, the health insurance division. Our team provides the technology, systems, and services that enable high-quality patient care and efficient business operations. This includes maintaining electronic medical records, network infrastructure, cybersecurity, and insurance platforms, as well as delivering innovative solutions that improve the patient and member experience. The department works closely with clinical, insurance, and administrative teams to ensure that technology is reliable, secure, and aligned with the mission of improving the health of our community.

Qualifications

•            Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).

•            2–3 years of experience managing IT projects, preferably in healthcare, insurance, or related industries.

•            Proven ability to manage multiple projects simultaneously in a fast-paced environment.

•            Working knowledge of project management methodologies (Agile, Waterfall, or hybrid).

•            Proficiency in project management tools (e.g., MS Project, Monday, Smartsheet, Asana, or equivalent).

Department Qualifications

Skills

•            Comfortable leading meetings and presenting to groups at all levels of the organization

•            Strong organizational and time management skills; detail oriented

•            Effective verbal and written communication skills

•            Ability to build relationships and collaborate with diverse stakeholders (clinical, insurance, technical, and administrative teams)

•            Problem-solving and critical thinking skills with the ability to anticipate issues and identify solutions

•            Excellent organizational, communication, and problem-solving skills.

•            Adaptability to changing priorities, environments, or organizational needs

•            Ability to manage multiple projects simultaneously while meeting deadlines

•            Proficiency with project management software and Microsoft Office applications

Department Skills

Responsibilities & Expectations

•            Manage end-to-end IT projects, including initiation, planning, execution, monitoring, and closure.

•            Partner with business and technical stakeholders to define project scope, goals, deliverables, and success criteria.

•            Develop and maintain detailed project plans, schedules, and status reports.

•            Monitor project progress, manage risks/issues, and escalate concerns to leadership as needed.

•            Facilitate project meetings and ensure clear communication among all stakeholders.

•            Coordinate resources (internal teams, external vendors, consultants) to ensure timely task completion.

•            Track and report project status to the CIO and other senior leaders.

•            Ensure project documentation, deliverables, and knowledge transfer are completed.

•            Promote project management standards, best practices, and continuous I         improvement.

Department Responsibilities & Expectations

•            Operate with professionalism and accountability, representing IT leadership across AultCare and Aultman.

•            Take ownership of assigned projects and proactively drive them to completion.

•            Build strong relationships with both clinical and insurance business stakeholders.

•            Demonstrate adaptability to balance shifting priorities and diverse projects.

•            Ensure all projects support Aultman Health Foundation’s mission of providing high-quality, cost-effective care and service.

Working Conditions

Hazardous Exposure Category

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.