What are the responsibilities and job description for the Personal Line Account Manager position at Augustyniak Insurance Group?
Company Description
Augustyniak Insurance Group, led by agency owner Susan Augustyniak, is committed to providing exceptional customer service through a team approach. With over 16 years of experience in insurance, Susan and her well-trained, knowledgeable, and friendly staff have built a successful agency. Located in Jacksonville, FL, the agency prides itself on a community-focused approach and an unwavering commitment to its clients.
Role Description
This is a full-time role as a Personal Line Account Manager. The role will be based in Jacksonville, FL with some work-from-home flexibility. The Personal Line Account Manager will be responsible for managing client accounts, providing excellent customer service, and advising clients on personal insurance needs. Daily tasks include processing insurance applications, handling policy renewals, and assisting clients with claims and coverage questions.
Qualifications
Augustyniak Insurance Group, led by agency owner Susan Augustyniak, is committed to providing exceptional customer service through a team approach. With over 16 years of experience in insurance, Susan and her well-trained, knowledgeable, and friendly staff have built a successful agency. Located in Jacksonville, FL, the agency prides itself on a community-focused approach and an unwavering commitment to its clients.
Role Description
This is a full-time role as a Personal Line Account Manager. The role will be based in Jacksonville, FL with some work-from-home flexibility. The Personal Line Account Manager will be responsible for managing client accounts, providing excellent customer service, and advising clients on personal insurance needs. Daily tasks include processing insurance applications, handling policy renewals, and assisting clients with claims and coverage questions.
Qualifications
- Account Management and Customer Service skills
- Knowledge of Personal Insurance
- Strong communication, organizational, and problem-solving abilities
- Ability to work both independently and as part of a team
- Relevant certification or license in insurance is a plus
- Proficiency in using insurance-related software and tools