Constituent Services Coordinator, Alumni Engagement

Find your wings at KSU!

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia’s colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university’s vibrant culture, diversity, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Plans and implements program initiatives for the assigned college, department, and/or unit. Participates in the generation of program resources, communication, design and development of operating goals, objectives, and protocols. Serves as primary point for program implementation and operational matters. Provides technical, professional and programmatic guidance, consultation, and support.

KEY RESPONSIBILITIES:
1. Develops, plans and coordinates the implementation and execution of programs, special projects, events and other initiatives designed to achieve the overall mission, goals, and objectives of the assigned program(s) and/or department(s)
2. Oversees and administers all facets and activities related to day-to-day operations of the assigned program(s) and/or departments
3. Serves as liaison with internal and external clients on all matters relating to program and/or department activities
4. Provides, administers and/or coordinates the provision of technical guidance, consultation, related support to clientele within area of program focus
5. Assists with forecast projections and budget for each fiscal year and evaluates progress towards financial goals and may be responsible for the program or department’s purchasing card (PCard)
6. Prepares and delivers presentations and collateral for program and/or department and events
7. Coordinates and administers the collection, compilation, and analysis of program activity data, prepares comprehensive program reports and evaluation summaries
8. May coordinate, administer and monitor social media presence and program outreach
9. May supervise and/or lead assigned staff and/or students assistants

Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Required Experience
One (1) years of related work experience

Additional Preferred Qualifications
Please refer to the department Position Description Addendum for specific duties as it relates to the assigned department, division, unit and/or college

Preferred Experience
Previous experience with program development and coordination
Previous experience in higher education

ABILITIES
Able to devise, develop, collect and analyze statistical information and reports
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Ability to make administrative and/or procedural decisions and judgments

KNOWLEDGE
Demonstrated professional knowledge and operational expertise within designated area of program focus

SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national, origin, race, religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position requires a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.

• Standard Enhanced
• Education

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf