What are the responsibilities and job description for the Pharmacy Courier position at Augusta Health Brand?
The Pharmacy Courier plays a vital role in ensuring the timely delivery of packaged prescriptions from Augusta Health’s Outpatient Pharmacy to the patient’s home or residence. Responsibilities may also include transporting prescriptions across the campus, assisting with customer checkout at the Outpatient Pharmacy or at curbside, and handling various administrative tasks. Applicants must be at least 21 years of age and willing to drive a company vehicle.
Education Required:
High School Diploma or equivalent
Experience Desired:
None. Previous customer service and knowledge of Augusta County roadways preferred.
License Requirements:
Valid Driver's License
Skill Desired:
- Strong customer service skills
- Proficient with basic arithmetic
- A good driving record and the ability to read road maps and utilize GPS
- Maintain patient confidentiality
- Time management skills
- Reasoning ability and good independent judgement
Essential Job Duties
- Delivers packaged medications and supplies from the Outpatient Pharmacy to patient homes and various locations both on and off campus. Destinations may include curbside pickup, hospital bedside deliveries, and other departments or clinics.
- Maintains proper medication storage as instructed by a pharmacist during transport and communicates storage instructions to the patient or caregiver upon delivery.
- Processes monetary transactions quickly and accurately.
- Provides positive, respectful, and compassionate customer service; adapts communication style to the needs of the customer or patient.
- Shows respect of patients’ homes and surrounding property, including driveways and walkways.
- Operates the company owned vehicle safely; Keeps vehicle clean, refueled, and well maintained.
- Reports all vehicle concerns immediately to supervisor or pharmacist on duty.
- Maintains accurate documentation of delivery records including written and electronic signatures, delivery logs, and digital files.
- Completes various clerical and administrative tasks assigned by department leadership.
- Attends scheduled staff meetings and maintains engagement in department process improvement initiatives.
- Perform all tasks in a manner that promotes teamwork and exceptional patient care.
Company Information
Augusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.
Equal Opportunity
Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information