Manager, Enterprise Applications - Human Capital Management

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Earned Wage Access Program, allowing eligible team members to access a portion of earned wages before payday
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

Full details are available on our Benefits Page.

Job Summary

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

Provides business-application leadership, functional governance, and operational management for Augusta Health's Human Capital Management environment, including payroll, human resources, timekeeping, scheduling, benefits, compensation, workforce data, reporting, and related business processes. Serves as the accountable business-application owner for UKG and successor HCM platforms and leads the application team supporting functional configuration, workflow design, reporting, application security, controls, adoption, and optimization. Operates through a standing HCM governance model with Finance/Payroll and Human Resources leadership serving as executive functional partners in prioritization, design, readiness, and issue escalation.

Essential Job Duties

• HCM Platform Leadership and Governance

  • Own functional performance and business-application accountability for UKG and related HCM platforms.

  • Facilitate the HCM governance process and establish transparent prioritization for enhancements, configuration changes, releases, vendor activities, and unresolved cross-functional decisions.

  • Lead the HCM application team and serve as the escalation point for complex configuration, workflow, reporting, data, and application-support issues.

• HR, Payroll, Finance, and Operational Partnership

  • Partner with Payroll, Human Resources, Finance, Nursing, and operational leaders to translate requirements into controlled, supportable solutions.

  • Establish shared readiness, decision, and escalation processes with designated Finance/Payroll and Human Resources functional leaders.

  • Coordinate business requirements with Information Technology for interfaces, integrations, identity and access management, cybersecurity, and technical support.

• Functional Configuration, Security, and Controls

  • Govern functional configuration, business rules, workflows, application roles, segregation of duties, reporting definitions, and data integrity.

  • Ensure payroll-critical and HR-critical processes, reports, configuration changes, and data outputs are tested, validated, reconciled, documented, and supported.

  • Oversee HCM upgrades, patches, configuration changes, release testing, change control, and post-release validation.

  • Ensure regular audits of HCM data, access, and configuration support payroll accuracy, privacy, security, and control requirements.

• Portfolio, Position Control, Analytics, and Optimization

  • Maintain an inventory of HCM-related applications, third-party services, functional dependencies, contracts, business owners, and documentation; recommend consolidation opportunities.

  • Lead position-control strategy and governance, including position structures, job architecture, organizational and supervisory hierarchies, attributes, and reporting.

  • Oversee workforce analytics and executive reporting for payroll accuracy, overtime, agency utilization, vacancies, turnover, labor trends, and position control.

  • Partner with leaders to standardize policies, pay practices, scheduling rules, approval workflows, data definitions, and business processes before automation or system redesign.

• Team, Vendor, and Change Leadership

  • Hire, coach, develop, and evaluate team members and build cross-training and succession coverage.

  • Manage application vendors, licensing, contracts, budgets, and managed-service relationships.

  • Lead stakeholder readiness, communications, training, adoption measurement, and realization of expected operational benefits.

Required Qualifications

• Education: Bachelor’s degree in information systems, computer science, business, human resources, healthcare informatics, or related field.
• Licensure/Certification: None
• Experience: 

  • Eight or more years of progressive enterprise business-application experience.

  • Five or more years supporting HCM, payroll, timekeeping, scheduling, human resources, benefits, compensation, or related platforms.

  • Two or more years leading application or functional teams.

• Driver’s License: N/A
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: Master’s degree in a related discipline
• Licensure/Certification:

  • UKG or comparable HCM/workforce platform certification.

  • ITIL, PMP, or similar certification.

• Experience: 

  • Healthcare and UKG experience.

  • Payroll-cycle support, payroll controls, testing, reconciliations, or payroll-system implementation.

  • Vendor oversight and post-go-live optimization experience.

• Prior experience in a hospital, healthcare system, or related service-oriented environment
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

Competencies, Knowledge, Skills and Abilities

• Leadership and functional governance

• Decision-making and problem-solving

• Cross-functional collaboration

• Vendor and application portfolio management

• Change management and adoption

• Financial and workforce acumen

• Application security, controls, and data governance

• Executive communication

About Augusta Health

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.