What are the responsibilities and job description for the Patient Coordinator position at Augusta Family Dental?
JOB TITLE: Patient Coordinator
FLSA STATUS: Non-Exempt
REPORTS TO: Practice Manager
Job Overview
We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient’s dental health!If you are looking for a team-oriented environment, please send us your resume.
Key Responsibilities:
Provide a calm and welcoming environment while greeting patients as they arrive.
Answer phones while utilizing excellent verbal skills, conveying the practice’s philosophy statement.
Obtain and verify patient insurance information and eligibility.
Review and present treatment plans, timelines, and financial arrangements.
Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
Maintain a productive schedule and fill late cancellations with quick-call patients.
Checkout patients, collect payments, and schedule next appointments.
Maintain all computer records to the highest standard.
Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
Requirements (Education/Certifications):
1 Years of experience in a dental office setting
Excellent written and verbal communication skills and attention to detail.
Proficiency in keyboarding and navigating computer programs.
High attention to detail with excellent problem solving and multitasking skills.
Ability to thrive in a team environment.
Experience with Denticon Software (Preferred).
Benefits:
Medical, Dental, Vison, Life insurance, Short & Long Term Disability
Paid Time Off and Holidays
401K
Strong culture of patient care and experience