What are the responsibilities and job description for the Barista position at August First Bakery?
August First, an artisan bakery with strong community connections, in Burlington, Vermont, is seeking a dedicated and experienced Barista/Front of House (FOH) Team Member to join our team. In this dynamic role, you will be responsible for ensuring a high-quality guest experience, working with the FOH Managers and the FOH team, and actively contributing to the efficient operation of our busy bakery.
Responsibilities:
-Work diligently at the front counter, engaging with customers, taking orders, and ensuring a smooth and positive interaction.
-Provide exceptional customer service, ensuring that every guest has a positive and memorable experience in our bustling bakery environment.
-Gain product knowledge and to educate guests about our products.
-Gain knowledge in coffee operations and ability to make exceptional coffee and espresso drinks for guests in a busy fast-paced environment.
-Demonstrate proficiency in using the Toast POS system for order processing and transaction management.
-Step in to assist the kitchen and baking staff when needed, promoting a cohesive and supportive work environment.
Requirements:
- Knowledge and comfort with the food menu, with a deep understanding of bakery functions and offerings.
- Experience and knowledge in coffee operations.
- Proficiency with the Toast POS system.
- Ability to handle difficult interpersonal situations professionally, whether with guests or team members.
Skills and Qualifications:
- Previous experience in a similar role in the hospitality industry.
- Strong organizational and multitasking abilities.
- Excellent communication and leadership skills.
- Flexibility to work in a busy and fast-paced work environment.
- Commitment to providing a consistent, high-quality, and welcoming customer experience.
Pay: $23.00 - $25.00 per hour
Work Location: In person
Salary : $23 - $25