What are the responsibilities and job description for the Billing Clerk position at Augment?
Job Title: Billing Representative
Pay Rate: $22/hour
Interview Process: Microsoft Teams
Work Environment: Fast-paced, collaborative
Position Summary
The Billing Representative supports the billing team by assisting with invoice generation, account reconciliation, and backlog cleanup in preparation for an upcoming ERP system transition. This role requires strong attention to detail, critical thinking, and the ability to work cross-functionally in a high-volume billing environment.
Essential Duties & Responsibilities
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
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Learn existing billing processes and assist with backlog cleanup ahead of an ERP system change.
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Support documentation creation for the new ERP system and assist with special billing projects.
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Compile, review, and organize billing documents including invoices, purchase orders, service orders, and checks.
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Verify, post, and reconcile business transactions in ledgers, spreadsheets, and databases.
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Generate accurate invoices and monitor revenue-generating activity to ensure timely billing.
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Review rental orders, purchase orders, and service orders for accuracy and completeness prior to posting.
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Prepare and review reports related to billing and operational activity.
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Identify and resolve discrepancies in billing reports and documentation.
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Communicate effectively via email and Microsoft Teams with internal teams and stakeholders.
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Respond to billing-related inquiries from employees, vendors, clients, and customers in a professional manner.
Top Responsibilities
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Reviewing purchase orders and service orders to prepare for posting or cleanup.
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Learning current billing workflows and documenting processes for ERP migration.
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Reviewing rental orders for accuracy and required corrections.
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Assisting with special billing-related projects as assigned.
Qualifications & Skills
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Strong attention to detail and ability to manage multiple priorities.
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Critical thinking and problem-solving skills in a complex billing environment.
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Proficiency in Microsoft Excel and general computer applications.
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Experience with Microsoft Navision is a plus.
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Strong written and verbal communication skills.
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Ability to work effectively in a fast-paced, cross-departmental environment.
Work Environment
This role works closely with current billing staff and may collaborate with other departments within WMCS. Success in this position requires adaptability, teamwork, and a willingness to learn complex billing processes.
Salary : $22