Job Description

As the company accelerates its HR transformation to maintain market leadership, The HR Associate supports payroll accuracy and compliance by administering, validating, and preparing HR and payroll-impacting data in advance of payroll execution.

Job Summary

The HR Associate (Tier2) supports payroll accuracy and compliance by administering, validating, and preparing HR and payroll-impacting data in advance of payroll execution.

This role focuses on data quality, payroll readiness, and issue prevention rather than payroll processing, ensuring all inputs are accurate, compliant, and complete before being handed off to Payroll.

II. Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned.

• Administer payroll-impacting HR transactions (pay changes, job changes, LOAs, terminations, transfers) prior to payroll cutoff

• Validate data for payroll readiness, including effective dates, earnings, deductions, work locations, and tax setups

• Identify and resolve discrepancies before payroll close; escalate unresolved risks

• Administer and validate work location and tax-related data to support accurate taxation

• Partner with Payroll Tax teams or vendors to resolve pre-payroll tax discrepancies

• Support corrections and data clean-up prior to payroll processing

• Manage Tier 2 cases related to payroll readiness, escalations, and complex HR data changes

• Partner with Tier 1 to ensure accurate intake and escalation of payroll-impacting requests

• Contribute to SOPs, checklists, and job aids for pre-payroll administration

• Participate in continuous improvement efforts focused on upstream data quality

III. Supervisory Responsibilities

Will coach and mentor less experienced team members and act as team leader on more complicated systems projects.

IV. Qualifications

A. Education and Experience

Education: Bachelor's Degree (accredited) in Computer Science, MIS, Business Administration, or similar area of study or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.

Experience: 2–4 years of experience in HR operations, payroll support, or HRIS administration.

Advanced knowledge or skills in one or more of the following required:

• Understanding of how HR transactions impact payroll and payroll tax

• Experience working with HRIS and payroll systems (Excel, Oracle HCM, UKG-Timekeeper, ADP)

• Strong attention to detail and data validation skills

• Strong analytical, documentation, and problem-solving skills

• Ability to work independently, prioritize effectively, and operate in a fast-paced, service-oriented environment

• Excellent communication skills and a collaborative mindset

May require advanced skills in one or more of the following:

• Written and verbal communication skills as well as listening skills

• Successfully leading a project team reach its business objectives within set timeframes

• Attention to detail

• Analytical and qualitative abilities

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may

Requirements

• High school diploma or equivalent (some college preferred)

• 1–3 years of experience in an administrative, receptionist, or office support role

• Strong written and verbal communication skills

• Working knowledge of Microsoft Office Suite (Word, Excel, Outlook)

• Strong time-management skills and attention to detail

• Ability to work independently and handle multiple tasks simultaneously

• Professional demeanor and customer service orientation

Nice to Have

• Experience in energy, construction, technology, or project-based environments

• Familiarity with ERP, CRM, or HRIS systems

• Bilingual (English/Spanish) is a plus in certain roles

What You Can Expect

• Competitive hourly pay, based on experience and assignment

• Opportunities for long-term placement or direct hire

• Supportive onboarding and field team guidance throughout your assignment

• Access to benefits for eligible employees (medical, dental, vision, etc.)