What are the responsibilities and job description for the Order Processor position at Audrey's LLC?
Based in Lebanon, PA, Audrey's LLC is a leader in the home and decorative accessories business and has been serving customers for over 40 years. Audrey's is part of Grace Management Group, a privately held group of gift, fragrance and accessories companies based in Spartanburg, SC.
We hire fun, friendly people and are currently looking to fill a Order Processor position in our Shipping and Receiving department.
Job Summary: Provide excellent customer service to our customers through all forms of communication, while accurately processing orders for shipment.
Job Skills Required:
· Ability to remain calm and rational under pressure and time demands, in a fast-paced environment with frequently changing dynamics.
· Ability to discreetly handle confidential information.
· Able to lift and/or move up to 50 pounds on occasion
· Ability to stand on your feet for at least 50% of the day.
· High school diploma or GED and read/write/communicate in English
· Must have typing & proficient computer skills in Microsoft Office applications.
· Ability to work quickly and accurately under pressure.
· Ability to think ahead to what might be needed in the future & handle unexpected problems as they arise.
· Maintain positive attitude reflecting the values of Audrey’s stated culture with employees, peers & public.
· Excellent communication and interpersonal skills with employees, customers, and transportation companies (verbal and written)
· High level of concern for welfare of people
· Highly Organized, Detail Oriented and Ability to multi-task.
· Self-motivated and a successful team player.
· Strong customer service skills.
Job Duties:
· Ability to learn and use company specific software.
· Process customer orders based on the customer’s preferred shipping system (USPS, UPS, FedEx, etc.).
· Ensure timely support, service, and communication to all employees.
· Prepare accurate bills of lading and contact carrier to schedule shipping for freight orders.
· Communicate with customers and take appropriate action.
· Contribute improvement ideas or future needs to Warehouse Manager or Lead.
· All other duties assigned.
Hazards: Exposure to moving machinery and equipment along with moderate noise level
This is a great opportunity for the right individual. Check out www.audreys.com to learn more about our brand.
Send your resume and join our team today!
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15