What are the responsibilities and job description for the Quality Inspector position at Audio-Technica U.S., Inc.?
General Function
Performs inspection and testing to ensure consistent products and services are provided by ATUS that meet or exceed customer expectations and to always act in the overall best interest of the company. Inspects and creates credit refurbished items from credit returns.
Essential Duties and Responsibilities
Help ensure ATUS’ products meet established standards and ensures incoming and credit return inspections and second stock creations occur in a timely manner.
Accurately inspects raw materials, sub-assemblies, finished products and customer returns:
- Following the established sampling plans and sample selection procedures
- Performing acoustic, electrical, mechanical, physical, and visual inspections
- Comparing items to established standards, samples, and documentation, including bills of materials, AutoCAD drawings, digital product photos, historical test data, and other reference materials
Recording and reporting quality and credit inspection findings and material stauts:
- Accurately documenting inspection and testing results, including but not limited to entering data into databases, forms, and spreadsheets
- Communicating issues to appropriate personnel to initiate correction
- Properly noting the disposition of items from credit returns and ensuring the physical product is properly identified
- Tracking the status of NOI credit returns by model including the quantities and warehouse locations.
Supporting overall sucess of the company:
- Identifying and prioritizing workload by using Quality specific transactions in SAP/D365 and following established guidelines for priorities with the best interest of the company in mind
- Working closely day to day with all areas of the company, especially, but not limited to receiving, shipping, service, and production.
- Providing testing support for other departments as needed
- Recovering product returned by customers by testing, cleaning, and packaging them for sale as second stock and/or warehouse sale items
- Performing other duties as required, including but not limited to working overtime, assisting in other departments, etc.
Contributing to the advancement and wellbeing of the Quality Department:
- Monitoring test equipment and systems to ensure proper operation and calibration
- Reporting and documenting problems / errors / omissions found in drawings, pictures, bills of materials, processes, etc…
- Maintaining a neat, clean, organized, safe, and healthy work environment
Skills and Knowledge
- Strong written and verbal communication skills
- Working knowledge of basic electronic test equipment
- Ability to read and interpret specifications and product documentation and follow written procedures
- Proficient with Microsoft Excel, Outlook, Word and D365/SAP
- Electronics / Audio / Sound experience / aptitude desired
- Observant and pays close attention to detail, along with a patient, logical and methodical approach to work
- Good number skills
- Ability to use technical equipment
- Tactful and able to use discretion when reporting problems found to others
- Ability to lift 50 pounds
- Ability to stand and walk for extended periods of time
Education and Experience
- Undergraduate degree from an accredited institution or combined education / work experience equivalent
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person