What are the responsibilities and job description for the Mazda of Valencia - Front Desk Receptionist - Santa Clarita, CA position at Audi Valencia?
Mazda of Valencia is looking for a new Receptionist to work evenings and weekends. You are the first face our guests see when they walk in our front doors, and we are looking for a friendly, helpful and dependable new employee to add to our team. As a Receptionist, we provide exceptional customer service for all walk-ins on the showroom floor and all calls we receive over the phone. It is our duty to answer all in-bound calls in a professional customer-friendly manner and transfer all calls to the correct party or department in a timely manner. We are the first person our guests speak with, and we play a big role in transitioning our guests to our Sales team or other departments. This is an entry-level position. We currently have full-time and part-time positions available with the ability to learn more.
Responds quickly and accurately to incoming telephone calls by transferring to the correct party
Greets and directs guests to the correct individual and notifies the appropriate person that their guest has arrived
Answers basic customer inquiries and refers more complex inquires to the appropriate person
Gain knowledge of services other departments offer to assist our guests
Must have great customer service skills and capabilities to work with our guests and team members
Time management, communication, and multitasking skills are a must
Ability to work closely with Management team, Sales team, Service team, and Accounting office
Bilingual (Spanish - Required)
Job Types: Full-Time and Part-Time available
Schedule:
Holidays
Monday to Friday
Weekends
Experience:
Customer service: 1 year (preferred)
Receptionist: 1 year (preferred)
Work Location:
Valencia, CA
Administrative Duties:
Sorting and sending mail
Answering and routing phone calls
Filling as needed
Importing Data
Assisting Business Office