Audi Lube Technician

Position Summary

The primary responsibility of this position is to perform transmission lubrication service on customer and dealership vehicles.

Core Responsibilities

• Perform the appropriate diagnostic testing as required and relay required repair information in a timely manner for approval by customer or dealership management.
• Perform oil changes and minor repairs.
• Inform management of any additional or proposed work to vehicle for relay to customer.
• Complete all repairs and service orders accurately and in a timely manner per management guidelines.
• Comply with all safety guidelines and policies including the handling of hazardous waste and good housekeeping.
• Complete all required training and certification courses.
• Strive to preserve customer relations through attentive, thorough and respectful response to stated needs.
• Other responsibilities as assigned

Knowledge, Skills and Abilities

• Good interpersonal, time management and organizational skills
• Ability to identify and achieve targeted goals
• Excellent written and verbal communication skills and the ability to understand verbal and written instructions and warning labels
• Ability to work well with a range of individuals
• Ability to prioritize multiple jobs
• Ability to clearly communicate with customers and coworkers alike to ensure an excellent customer experience
• Ability to work independently and/or as part of a team
• Ability to effectively respond to inbound and outbound phone calls
• Strong attention to detail, professional demeanor, and a positive ‘can do’ attitude

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand; walk and talk or hear
• The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel or crouch
• The employee will frequently be exposed to neck flexion/extension, head/neck rotation, awkward shoulder/arm positions, and frequent and/or sustained awkward wrist positions. Access during repairs can place the body in awkward positions
• The employee must regularly lift and/or move up to 25 lbs
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle

Working Conditions

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to fumes or airborne particles; extreme cold and extreme heat. The noise level in the work environment is usually moderate to loud.

Full Time Benefits

• Medical, Dental, Vision
• HSA
• 401 (k)
• PTO 
• Holidays

• High School Education and 2 years’ experience or an equivalent combination of education and experience
• Completion of a technical program preferred
• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.