What are the responsibilities and job description for the Service Technician position at Audi Dallas?
We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team. If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:
Benefits & Perks
Benefits & Perks
- Dollar-for-dollar 401(k) match; eligible employees may begin contributing after 90 days of full-time employment — no open enrollment required
- Free Direct Primary Care ("Concierge") doctor
- Earn up to 4 weeks of paid vacation, with the option to cash out
- Paid Bereavement Leave
- 5 Paid Holidays plus one additional floating PTO day
- Employer-paid Life Insurance
- Employer-paid Long-Term Disability
- Tuition reimbursement up to $1,000/semester for courses toward a two-year degree or equivalent (pre-approval required; recipient must remain with the company for 12 months following the final reimbursement payment)
- Annual service bonus: $50 per year of service, presented in cash by the owner
- Annual Thanksgiving turkey, presented by ownership and leadership
- Thanksgiving and Christmas lunches hosted at the dealership
- 5-year anniversary: custom gold ring (white or yellow gold) with the company name
- Every 5 years thereafter: two diamonds added to your ring
- 25-year milestone: Rolex watch
- 30-year milestone and beyond: silver bar awarded annually
- Approach, Greet, and Offer Assistance Or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
- Maintain and/or Exceed Flag Hours/Goals As Required By Dealer
- Test-Drive Vehicles, Test Components and Systems, and Utilize Diagnostic Tools and Special Service Equipment To Diagnose and Repair Customer Vehicles
- Perform Work Specified On The Repair Order With Efficiency and In Accordance With Dealership Policies and Procedures
- Communicate Directly With The Service Writer To Report Any Safety Needs or Additional Service Needed.
- Providing As Accurate As Possible Estimates Of Time Needed and Cost for All Repairs
- Ensure Work Efficiency To Complete Customer Repairs In A Timely Manner
- Maintain Accurate Records Of All Maintenance and Repair Work
- Execute Repairs Under Warranty To Manufacturer Specifications and Within Their Required Guidelines
- Maintain The Work Area In A Clean And Orderly Condition and Follow Prescribed Safety Regulations
- Maintain Required Levels Of Acura Certification
- Other Duties As Requested Or Assigned
- Prior Automotive Experience Preferred
- Degree or Specific Training In Automotive Science Preferred But Not Required
- Minimum High School Diploma or GED Equivalent Required
- Valid Driver’s License
- Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
- Excellent Communication and Customer Service Skills
- Professional Appearance and Work Ethic
- Self-Motivated
- Strong Teamwork Skills
- Ability To Work In A Fast Paced Environment
- Solid Work Ethic Around Attendance and Punctuality
- Complete A Pre-Employment Drug Screen and Background Check
Salary : $50