What are the responsibilities and job description for the Appliance Repair Technician position at Audax Group?
Appliance Repair Technician Job Description
Job Responsibilities:
Inspect, diagnose, and repair various household appliances (such as refrigerators, air conditioners, washing machines, microwave ovens, water heaters, etc.) in customers' homes.
Provide repair solutions based on appliance malfunctions, replace parts promptly to ensure normal equipment operation.
Perform regular maintenance and upkeep of customer appliances to extend their lifespan.
Record the repair process and data, compile repair reports, and promptly report common problems to the supervisor.
Provide usage guidance and safety operation training to customers to improve customer satisfaction.
Adhere to safety operating procedures, use repair tools and equipment correctly, and ensure the safety of yourself and customers.
Cooperate with the warehouse and purchasing department to manage spare parts inventory and ensure timely supply of parts needed for repairs.
Job Requirements:
Education or above in appliance repair, mechatronics, or related fields; those with relevant vocational skills certificates are preferred.
Familiar with the structure, working principles, and common fault diagnosis methods of household appliances.
Practical experience in appliance repair; able to independently complete routine and complex repair work.
Possesses strong customer service awareness and excellent communication skills; able to patiently answer customer questions.
Improves physical health and can adapt to on-site operation and handling work.
Has basic electrical knowledge and understands safe operating procedures.