Auction Administrative Coordinator

Auctions at Showplace is one of New York's leading auction houses, specializing in fine art, antiques, jewelry, decorative arts, and estate collections. We are looking for a highly organized, detail-oriented Auction Administrative Coordinator to support our auction operations and provide exceptional service to our clients and bidders.

This is an ideal position for someone who enjoys working in a fast-paced environment, is comfortable managing multiple priorities, and has excellent communication and organizational skills.

Responsibilities

• Review and approve bidder registrations across multiple online auction platforms.
• Respond to bidder inquiries and platform messages
• Assist in the preparation and distribution of condition reports to prospective bidders.
• Generate and provide post-auction catalogs to the Sales and Cataloging teams.
• Serve as a primary point of contact for client service by answering phones and responding to general inquiries via email.
• Assist clients with phone, absentee, and in-person bidder registration.
• Coordinate scheduling of email marketing campaigns and auction platform banners.
• Enter and maintain sale information within our AI marketing platform.
• Track client concerns and service issues, ensuring they are documented, followed up on, and escalated when necessary so that no issue falls through the cracks.
• Support the auction team with general administrative duties before, during, and after each sale.
• Work closely with colleagues and management to execute directives, assist with cross-functional projects, and provide administrative support as needed.

Qualifications

• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks while meeting deadlines.
• Excellent customer service skills with a professional and friendly demeanor.
• Comfortable working with databases, spreadsheets, and online auction platforms.
• Proficiency with Microsoft Office and Google Workspace.
• Experience in an auction house, gallery, estate services company, or related field is preferred but not required.

Compensation

• Salary: $42,000–$45,000 annually, commensurate with experience.
• Full-time position.
• Paid vacation and holidays and benefits
• Opportunities for professional growth and advancement within the company.

Ideal Candidate

The ideal candidate is proactive, dependable, and enjoys solving problems. They are comfortable communicating with clients, thrive in a collaborative environment, and take pride in ensuring that every detail is handled accurately. They understand that outstanding client service and careful follow-through are essential to a successful auction operation.

• If you enjoy working in the world of art, antiques, and auctions and are looking to join a dynamic team, we'd love to hear from you.