What are the responsibilities and job description for the Rooms Division Manager- Full Time position at Auburn Marriott Opelika Resort & Spa at Grand...?
Join Our Leadership Team as Rooms Division Manager!
Are you a hands-on leader with a passion for exceptional guest experiences and operational excellence? At the Auburn Marriott Opelika Resort & Spa at Grand National, we’re looking for a dynamic Rooms Manager to lead and inspire teams across our Front Office and, Housekeeping departments. This high-impact role is perfect for someone who thrives in a fast-paced, guest-focused environment and is ready to drive both service excellence and financial performance.
You will bring your prior background in front office operations and/or housekeeping to be the strategic engine behind our rooms operations, working closely with department heads to ensure seamless day-to-day execution and long-term success. From elevating cleanliness standards to implementing cost-saving strategies and enhancing VIP guest experiences, your leadership will shape the guest journey from check-in to checkout.
How You Will Make an Impact:
- Provide Critical Leadership: Oversee all aspects of the hotel’s Rooms Operations and drive strategy with impact.
- Hands-On Management: Lead by example and step into frontline roles when needed.
- Guest Experience Champion: Set the tone for quality, cleanliness, and service excellence. Collaborate with Sales and Engineering to ensure VIP satisfaction and swift room maintenance resolutions.
- Operational Efficiency: Manage staffing, training, inventory, and cost controls. Optimize staffing, supplies, and processes to meet business goals while staying aligned with brand standards.
- Team Development: Train, coach, and empower teams to deliver exceptional guest experiences and implement innovative cleaning techniques and operational strategies.
Why You’ll Love Working Here:
- Competitive salary plus annual bonus.
- Full medical, dental, and vision coverage with FSA/HSA options
- 401(k) with company match
- Discounts on hotels, dining, golf, and more at PCH properties and global travel benefits through Marriott
- Endless opportunities to grow your career and extensive training and development programs
- A vibrant, collaborative work culture where your ideas matter
- PCH Hotels & Resorts is an award-winning management partner of Marriott Hotels and has been recognized multiple times as the only hospitality company among the Best Companies to Work for in Alabama!
Situated along the famed Robert Trent Jones Golf Trail, the Auburn Marriott Opelika Resort & Spa at Grand National is a destination resort for leisure and business travel with a wide array of activities and entertainment both on property and nearby. Located just adjacent to Auburn University, the city of Auburn and the city of Opelika, there are endless options for sports, entertainment, and dining. The quality of life in the local community is widely regarded and consistently recognized by news publications from across the country.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
