Utility Supervisor

As a member of our hospitality team, the primary role of a Utility Supervisor is to supervise the daily operation of the Utility (Dish) Department by ensuring clean and orderly work areas. This role will create positive leadership by providing guidance and training and is responsible for breaking down, cleaning, and storing dishes correctly and utilizing proper procedures for sorting and organizing china, glassware, and silverware. A crucial part of this role is to inspect and maintain the dish machine, distributing stored items to designated areas while avoiding breakage, following sanitation schedules, empty trash cans, and cleaning floors.

• Ensure work areas are clean and orderly, following PCH Standard Operating Procedures (SOP), to maintain a hygienic and organized environment.
• Ensure proper breakdown, cleaning, and storage of dishes, adhering to established procedures to maintain cleanliness and prevent damage.
• Inspect the dish machine regularly for cleanliness, proper distribution of soap, water, and rinse solution. Clean and sanitize the dish machine as needed, and properly shut it down at the end of business hours.
• Distribute all stored glassware, silverware, and china to their designated areas, ensuring they are organized and ready for use.
• Load china, glassware, and pre-soaked silverware into the dish machine according to guidelines.
• Follow the designated cleaning schedule for sanitation duties, including routine cleaning and maintenance tasks.
• Maintain cleanliness in all areas of the kitchen and back dock, including sweeping and mopping floors, taking out trash, and replacing trash bags.
• Help enforce safe work habits in the utility/dish room areas, ensuring compliance with safety guidelines and protocols.
• Assist in training and supervising utility personnel
• Ensure availability of proper cleaning supplies and assign crews to specific work areas as needed.
• Ensure proper procedures for handling, washing, and storing all items are followed, maintaining high standards of cleanliness and hygiene.
• Coordinate with the Banquet Captain for any items needed for use in banquet meal functions.
• Assign specific cleaning tasks to all personnel, utilizing a daily cleaning schedule for effective management.
  
  

Perks & Benefits

As part of the PCH Hotels & Resorts portfolio and the Auburn Marriott Opelika Resort & Spa at Grand National, associates enjoy a comprehensive benefits package and a wide array of perks and discounts, including:

• Full health, dental, and vision coverage, including both FSA and HSA options.
• 401(k) with matching to help secure your financial future.
• Hotel, F&B, golf, and retail discounts throughout the company properties.
• Worldwide Marriott discounts for travel and accommodation.
• And much more!
  
  

Join us Marriott Grand National, where we believe in providing “hospitality with heart & soul” and creating unforgettable dining experiences for our guests!