What are the responsibilities and job description for the Hotel Front Desk Clerk position at Auburn Inn?
Job Summary
We are seeking an energetic and personable Front Desk Staff member to serve as the welcoming face of our organization. This role is vital in creating a positive first impression for visitors, clients, and team members alike. As the front line of communication, you will manage administrative tasks, handle multi-line phone systems with professionalism, and ensure smooth office operations. Your enthusiasm and organizational skills will help foster a welcoming environment while supporting daily office functions and client interactions.
Responsibilities
- Greet visitors and clients warmly, providing excellent customer service and ensuring they feel valued from the moment they arrive
- Answer, screen, and direct all incoming phone calls with courtesy and professionalism
- Manage front desk operations including scheduling reservations
- Support office management tasks assisting with administrative projects
- Maintain a tidy and professional reception area to reflect a welcoming atmosphere
- Communicate effectively with clients and staff through clear verbal and written correspondence, demonstrating strong phone etiquette and customer support skills
Requirement
- Proven experience in office management or administrative support roles with a focus on front desk responsibilities
- Previous office experience involving clerical tasks such as proofreading, calendar management, and document preparation
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Strong communication skills for client interaction and phone reception duties
- Knowledge of multi-line phone systems and phone etiquette to handle inquiries professionally
- Demonstrated ability to manage time effectively while supporting multiple administrative functions
- Personal assistant or receptionist experience is a plus but not required; training will be provided for specific office procedures
Join us to be a key part of an energetic team dedicated to delivering exceptional service while ensuring our office runs smoothly. Your positive attitude and proactive approach will make a meaningful difference every day!
Pay: From $16.00 per hour
Work Location: In person
Salary : $16