Director of Facilities Management

Position Summary

The Director of Facilities Management is responsible for planning, organizing, and directing the comprehensive operations of facilities of the Company in accordance with organizational policies, safety standards, and local, state, and federal regulations. This role provides strategic oversight for Maintenance and Facilities. The Director reports to the COO and ensures that all facilities remain functional, safe, and aesthetically maintained.

Schedule

• Unrestricted Availability: This is a 24/7 on-call position requiring the Director to be reachable and responsive at all hours. You must be present for all key facility events and maintain a schedule dictated by the operational needs of the Company, including overnight and holiday response as required.

Core Responsibilities

• Operational Oversight: Lead all facilities and maintenance operations and administrative functions across all departmental divisions.
• Team Leadership: Directly and indirectly manage custodial, grounds, and maintenance support staff.
• Professional Development: Facilitate staff training and ensure the team remains current on industry regulations and safety protocols.
• Infrastructure Assessment: Regularly evaluate facility infrastructure, including long-term forecasting for capital improvements and equipment replacement.
• Project Management: Oversee small-to-medium scale facility projects and specialized assignments, and partner closely with Asset Management on larger scale or longer term projects and assignments.
• Personnel Management: Maintain applicable records and manage employee relations, including performance reviews, disciplinary actions, payroll, and attendance.
• Vendor Management: Vet, schedule, and oversee subcontractors for preventative maintenance, routine repairs, and specialized services.
• Financial Stewardship: Manage the department budget, process invoices/expenses, and ensure cost-effective operations.
• Emergency Response: Remain on-call for after-hours emergencies to ensure prompt and appropriate site response.

Skills and Experience

• Professional Experience: Extensive experience in facility operations with at least three to five years in a management-level role.
• Communication: Exceptional oral, written, and interpersonal communication skills with all levels of the organization.
• Service Mindset: Strong customer service orientation with a proven ability to solve complex problems and manage time effectively, and to partner appropriately with all departments within the organization.
• Organization: Outstanding project management skills with a high level of attention to detail.
• Availability: Must be able to maintain a flexible schedule, including nights and weekends, to support site events or operational needs.

Requirements

• Education: Bachelor’s degree from an accredited institution preferred.
• Management History: Minimum of 3 – 5 years of experience as a Facility Manager.
• Maintenance Expertise: Proven background in Maintenance is required.
• Certifications: Possess an MEP certification or a professional certification in Facility Management (e.g., CFM) preferred.

Why Join Auburn Hospitality

• Opportunity to lead a growing portfolio of properties
• Collaborative and people-focused culture
• Competitive compensation and benefits