Food and Beverage Ambassador- Element- Opelika, AL

Start each day by making someone else’s morning!

We are looking for friendly, energetic Breakfast Ambassador who love creating warm, welcoming experiences and leading 5 star teams. If serving others and keeping things running smoothly is your thing, we’d love to welcome you to our work family!

Position Summary

We are seeking a dependable, energetic, and hands-on Food and Beverage Ambassadors to lead daily breakfast and beverage operations at our hotel. This role is responsible for supervising the breakfast team, maintaining exceptional guest service standards, and supporting bar operations when needed. The ideal candidate is a strong leader who thrives in a fast-paced hospitality environment and is comfortable working both operationally and administratively.

This position requires flexibility to work as a Breakfast Attendant and Bartender while leading and supporting the food and beverage team.

Leadership & Team Supervision

• Supervise and support daily breakfast and beverage operations
• Lead by example and assist team members during busy service periods
• Train, coach, and motivate food & beverage staff to maintain brand and service standards
• Create a positive, team-oriented work environment
• Assist management with scheduling, shift coverage, and performance feedback
• Ensure all staff follow health, safety, sanitation, and alcohol service guidelines

Breakfast Operations

• Oversee setup, presentation, stocking, and breakdown of complimentary breakfast service
• Ensure food quality, cleanliness, and guest satisfaction standards are consistently met
• Monitor inventory levels and communicate supply needs to management
• Step into Breakfast Attendant duties as needed, including food preparation, replenishment, and guest interaction

Bartending & Evening Beverage Service

• Prepare and serve alcoholic and non-alcoholic beverages in accordance with hotel and state regulations
• Provide friendly, attentive guest service during bar/lounge hours
• Maintain cleanliness and organization of bar area
• Monitor guest alcohol consumption responsibly and verify IDs when required
• Assist with inventory control and beverage restocking

Guest Service

• Deliver exceptional hospitality and create a welcoming environment for guests
• Address guest concerns professionally and resolve issues promptly
• Maintain a clean, organized, and guest-ready dining and beverage area at all times

Qualifications

• Previous hotel, restaurant, or hospitality supervisory experience preferred
• Experience as a Breakfast Attendant, Server, or Bartender strongly preferred
• Strong leadership and communication skills
• Ability to multitask and work in a fast-paced environment
• Flexible schedule including mornings, evenings, weekends, and holidays
• Knowledge of food safety and sanitation standards
• Bartending knowledge and alcohol service certification preferred (or willingness to obtain)
• Ability to stand for extended periods and lift up to 30 pounds

Preferred Skills

• Marriott or hotel brand experience preferred
• Team leadership and conflict resolution abilities
• Strong attention to detail and organization
• Positive attitude and guest-first mindset

We are an Equal Opportunity Employer and participates in the E-Verify Program. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. 

Required Education:
- High school diploma or equivalent.

Required Experience:
- Minimum of 1 year experience in a customer service or hospitality role.
- Experience in a food service environment is preferred.
- Proven track record of providing excellent guest experiences.

Required Skills and Abilities:
- Strong interpersonal and communication skills.

- Friendly and approachable demeanor.

- Ability to multitask and manage time effectively in a fast-paced environment.
- Knowledge of food safety and hygiene standards.
- Ability to work collaboratively as part of a team.
- Excellent problem-solving skills and attention to detail.
- Flexibility to work early mornings, weekends, and holidays as needed.

-Authorized to work in the United States.