What are the responsibilities and job description for the Accounts Receivable Supervisor position at Auburn Distribution Company?
This growing distribution business is looking for an energetic and dependable leader to join our team as an Accounts Receivable Supervisor reporting directly to the Director of Finance.
Established in 1985, We are the region's largest independent battery distributor. Specializing in commercial applications, we provide energy storage solutions in an industry that is rapidly growing. As a team with decades of experience, we solve customer problems with exceptional products and unparalleled service. Our growth is powered by our unwavering belief that our employees come first. We provide our customers with more than batteries - we strive to deliver a solution to a problem, and we do that with our team of dedicated experts.
DUTIES AND RESPONSIBILITIES
- Supervise, coach, and support the accounts receivable team, including workload assignments, training, performance feedback, and daily priorities
- Own AR performance metrics, including DSO, past-due balances, aging trends, and collection effectiveness; develop action plans to meet targets
- Oversee collections activity, prioritize high-risk and delinquent accounts, and resolve escalated customer billing and payment issues
- Review cash application, payment reconciliation, unapplied cash, and account adjustments to ensure accuracy and timely resolution
- Oversee credit memos, customer refunds, disputes, and write-offs in accordance with established approval policies
- Monitor customer account accuracy, credit holds, and documentation; coordinate with Sales, Customer Service, and Finance on exceptions
- Improve AR workflows, internal controls, reporting, and customer service while supporting month-end close and audit requests
SKILLS/COMPETENCIES/EXPERIENCE
PROFICIENCIES REQUIRED:
- Bachelor’s degree in Accounting, Finance, or related field preferred; 5 years of accounts receivable or credit and collections experience, including prior team lead or supervisory experience
- Proven ability to lead, train, motivate, and hold a team accountable while maintaining strong attention to detail and organization
- Advanced MS Excel skills, strong ERP proficiency, and experience analyzing AR aging and KPI reports (NetSuite experience preferred)
- Sound judgment in resolving escalated customer issues and applying credit, collection, and adjustment policies consistently
- Ability to prioritize competing deadlines, delegate effectively, and adapt to changing business needs
- Strong understanding of cash application, account reconciliations, collections practices, and internal controls
- Demonstrated initiative in streamlining processes, strengthening controls, and improving DSO and past-due performance
- Collaborative leadership style and ability to build positive working relationships across all levels of the organization
- Excellent written and verbal communication, coaching, analytical, and problem-solving skills
EMPLOYEE PERKS AND BENEFITS:
- A competitive 401K Match (Currently 50% up to 6% of compensation)
- Health Insurance, Dental, Vision, Flex spending
- Life Insurance, 100% Employer paid
- Paid Holidays, Vacation and Sick Time
- Training – We invest in developing your skills and growth
This position is in office M-F 8:30 a.m. to 5:00 p.m.
Pre-employment physical and drug screen also required. Please include a resume and cover letter along with your salary requirements.
Salary : $70,000 - $80,000