What are the responsibilities and job description for the Front Desk Receptionist position at Auburn Cataract and Eye Clinic?
Ophthalmology office looking to hire a full time receptionist. Job duties include the following:
- Greet patients and visitors in a friendly, professional manner.
- Answer and direct incoming phone calls.
- Schedule, confirm, and reschedule patient appointments.
- Check patients in and out, verifying demographic and insurance information.
- Collect co-pays, balances, and process payments.
- Maintain accurate patient records in the electronic medical record (EMR) system.
- Scan, file, and organize medical and administrative documents.
- Coordinate with clinical staff to ensure smooth patient flow.
- Follow HIPAA guidelines to protect patient privacy and confidentiality.
- Perform general office duties, including faxing, copying, and managing correspondence.
Pay: $14.00 - $21.00 per hour
Benefits:
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $14 - $21