What are the responsibilities and job description for the Spa Supervisor position at Auberge Resorts?
Company Description
A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls, and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets, and linen fabrics stamped with signature prints add an atmosphere of home.
Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.
Job Description
Join our team as the Spa Supervisor and become one of the authors of our story. In this role, you will be responsible for supervising all Spa team members to ensure quality health and services to members and guests. You will also be responsible for scheduling all spa-related appointments, checking guests in and out, and assisting in all retail sales.
- Deliver exceptional guest service by being attentive, courteous, and resolving issues promptly, while keeping management informed.
- Ensure daily readiness, cleanliness, and functionality of all spa and fitness facilities.
- Serve as a knowledgeable resource on spa services, treatments, products, and policies; arrange appointments and host tours.
- Support administrative tasks including scheduling, billing, inventory, software usage, and answering inquiries.
- Oversee front desk operations, assist in staff training, evaluate team performance, and handle other duties as needed.
Additional Benefits:
- Free Parking
- Free Team Member Cafeteria
- Holiday Pay
- Team Member Stay Program
- 50% off F&B Spa
Qualifications
- Must be a licensed Esthetician or Massage Therapist, with weekend and holiday availability.
- Demonstrates strong multitasking, problem-solving, and initiative in anticipating guest and operational needs.
- Maintains confidentiality, hygiene, and a friendly, professional demeanor at all times.
- Physically capable of medium work, including lifting up to 50 pounds as needed.
- Prior spa, retail, or luxury hospitality experience preferred and valued.
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
