What are the responsibilities and job description for the Front Desk Agent- Sonesta- Baton Rouge, LA position at AU HOSPITALITY INC?
Are you passionate about hospitality and love making people feel at home? We are looking for friendly, service-oriented Front Desk Agents to become part of our work family!
As a Front Desk Agent, you’ll be the face of our hotel, ensuring every guest has a seamless, welcoming experience. From managing reservations to assisting guests with their needs, you’ll play a vital role in daily hotel operations while providing top-notch customer service.
Your Role Includes:
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Safeguarding guest privacy and safety
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Making, editing, and confirming reservations
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Communicating with guests and team members
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Operating phones and computers efficiently
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Gathering and interpreting reports
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Maintaining clean and inviting public areas
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Handling cash, keys, and deposits
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Assisting with other duties as assigned
What We’re Looking For:
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Dedication, flexibility, and a positive attitude
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Availability to work nights, weekends, and holidays
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Authorization to work in the United States
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Prior hotel front desk experience is a plus, but not required
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Ability to operate brand management software
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Physical capability to lift up to 50 lbs, push/pull cleaning carts, and frequently stand, walk, bend, or kneel
What We Offer:
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Competitive pay with holiday and PTO benefits
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A supportive team that mentors, challenges, and celebrates your growth
If you’re ready to make a difference for our guests and grow your career in hospitality, apply TODAY!
We are an equal opportunity employer who participates in the eVerify program. It is our policy to provide equal opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law.