Disptacher

Atthowe Fine Art Services is excited to hire a Dispatcher to support our Logistics Department.

Title: Dispatcher          

Reports to: Head of Logistics

Schedule: Full Time, Hourly, 7:30 a.m. start

Base pay range: $37-46/hour DOE, plus benefits, bonuses, and profit-sharing potentials

Please submit a cover letter and resume to:

http://www.atthowe.com/whats-happening/we-are-hiring-dispatcher

About us:

In business since 1928, Atthowe Fine Art Services has been exclusively dedicated to the handling of fine art and fragile objects for over 50 years. Our services include transportation, freight forwarding, packing, custom crating, fabrication, installation, specialized rigging, secure storage, and construction and project management. Atthowe became a worker-owned California cooperative in 2021, built on a simple mission: 'an employee-owned cooperative committed to the stewardship of art, people, and planet.' We pride ourselves on decades of outstanding service with our art-loving, hard-working, and dedicated team. We cherish our long history, but we also value our forward thinking, innovative practices. We are an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace for employees, clients, and partners.

Check out what we do:

Atthowe Fine Art Services

Diego Rivera: Moving a Masterpiece

About the role:

Our Logistics Department (the operational backbone of everything we do) is looking for a Dispatcher - a great opportunity for a highly organized, detail-oriented multitasker with a knack for coordination and grace under pressure. This person will report to the Head of Logistics and will bring air-traffic controller level acumen to the role. An ideal candidate brings prior experience in dispatch for an art shipping company, art handling field experience, including driving box trucks, and high-volume gallery-level project coordination. They will be someone who can manage crew schedules, allocate resources and equipment, and keep jobs moving efficiently across departments, all while prioritizing safety and quality of service. Must be comfortable balancing desk work with warehouse hustle, and equally at ease briefing a crew on the day's job needs as coordinating with Project Managers on the finer points of a project's lifecycle. This person is adept at juggling shifting priorities, communicates clearly, quickly, directly and kindly, and understands how to handle art objects and materials with care. Atthowe Fine Art Services prides itself on completing "impossible" projects. Expect to contribute to our team of experts and thrive with managing the unexpected.

Core Responsibilities & Typical Tasks:

Manage crew schedule, prioritizing efficiency, safety, quality of service, and cross-departmental coordination, resolving any potential conflicts over resource allocation to ensure smooth client-based services

Facilitate or attend meetings regarding the planning, needs, and development of crew scheduling and vehicle dispatch

Schedule blocks of time for jobs, meetings, and other company events, locking in next-day’s schedule by an agreed upon time to facilitate job prep

Brief crew day-to-day on overall job needs, providing scheduling paperwork, setting clear expectations for quality of work and safety, and maintaining contact with crew to monitor progress and notify clients

As needed, support Project Managers with elements of the lifecycle of projects, including workflows, client communications, feasibility/risk assessments, estimates, plans, scheduling, staffing, permitting, budgeting, change orders, job tracking, billing, final reporting, etc

Ensure efficient, timely, and detailed communication and registration information transfer between company departments

Manage the implementation of detailed instructions and strict protocols while also utilizing critical thinking to problem solve, sometimes under pressurized time constraints

Gain solid knowledge of handling differing objects safely and understand the materials that make up the objects and how these materials may react with installation or packing materials 

Possess solid understanding of the typical parties and agreements involved in the transportation, handling, and installation of artworks and museum objects 

Effectively work as part of a team, contributing to cooperative problem solving, taking the lead and/or appropriately escalating problems to leadership, as needed 

Assist with other day-to-day logistics operations, including tasks such as answering phones, dock activity, or driving trucks, as needed

Qualifications:

Minimum of 3 years of experience in museum or arts-related field

Solid understanding of art handling and transportation standards

Ideal to have experience as an Assistant Dispatcher or equivalent in an art shipping organization, museum, or gallery

Possess a valid California driver’s license and a clean driving record at the time of, and for the duration of employment

Complete and pass STA (Security Threat Assessment) application and verification

Solid knowledge of Microsoft Office (Excel, Word, Outlook, Teams), Google Suite, and familiarity with Asana

Exceptional attention to detail, organization, and communication skills – verbal and written

Able to meet tight deadlines and multi-task in a sometimes-hectic environment

Able to work flexible schedule as needed

Physical Demands:

65% Computer desk work, 35% Warehouse work and light lifting as needed (up to 50 lbs.)

Core Accountabilities for all employees:

Safety of people: Never act in a way that would endanger you, a co-worker, or any other person

Safety, protection, and stewardship of all artwork and objects in our custody

Excellent communication, cooperation, and attention to detail with clients, colleagues, and other parties

Knowledge of and adherence to company standards and policies

Protect all confidential information, including client information, job details, images, and privileged company information

Maintain, clean, and safeguard all tools, equipment, and other company property, both personal and shared

Professionally represent the company in the community, building effective relationships with clients other stakeholders

Benefits:

In addition to working with a supportive and friendly, art loving team, Atthowe also provides the following benefits:

100% coverage of health insurance premiums through Kaiser

Dental and vision coverage through Principal

Roughly 17.5 days of PTO for full time employees, increases with tenure

12 holidays

401K with 3% match

Cell phone reimbursement of $60/month

Eligibility to become a worker owner with profit sharing after one year of employment

Employee bonuses

How to Apply:

Please submit a cover letter and resume to:

• www.atthowe.com/whats-happening/we-are-hiring-dispatcher