What are the responsibilities and job description for the Inside Sales Operations Administrator position at Attalon, Inc.?
Attalon is a growing aerospace and defense technology company dedicated to delivering high‑quality products, exceptional customer service, and innovative solutions that support mission‑critical programs. We foster a collaborative work environment where employees are empowered to contribute, grow, and make an impact.
Inside Sales Operations Admin - Hybrid Schedule (3 On‑Site / 2 Remote
)
Job Detai
lsThe Inside Sales Operations Admin supports Attalon’s Sales organization by managing customer inquiries, maintaining accurate sales records, coordinating customer onboarding, and providing essential administrative and operational support. This role plays a key part in ensuring customers receive timely, high‑quality service and helps maintain strong customer relationships. It is a cross-functional position that collaborates closely with Sales, Program Management, Operations, Legal, Contracts, and Finance to keep processes efficient and customer-focused. Occasional travel to conferences, symposiums, or trade shows may be require
d.
Responsibilit
ies• Customer onboarding and completion of supplier/customer for
ms.• Manage and maintain customer porta
ls.• Maintain and update CRM databases with accurate customer informati
on.• Respond to customer inquiries and ensure high-quality, timely service in alignment with Attalon’s policies, procedures, mission, and valu
es.• Provide administrative support to the Sales department, including report management and handling customer communicatio
ns.• Analyze sales data and track sales transactions and related informati
on.• Serve as a liaison between customers and the Sales te
am.• Collaborate with Program Managers, Operations, Legal, Contracts, Finance, and other internal teams to gather information and provide customer updat
es.• Perform proactive, self-directed daily follow-up on assigned tas
ks.• Perform additional Sales, Customer Service, or Order Management duties as need
ed.
Minimum Qualificat
ions• 6 years of relevant administrative, business, customer service, sales operations, or inside sales experie
nce.• Relevant administrative, business, or customer service experie
nce.• Experience working in sales operations, inside sales, or a related r
ole.• Strong attention to detail, ability to manage priorities, and proficiency with CRM systems and standard office softw
are.
Preferred Qualifica
tions• Experience in the aerospace, defense, or manufacturing indu
stry.• Familiarity with customer portals, CRM tools, and sales reporting sys
tems.• Strong analytical skills, customer-service focus, and the ability to work cross-function
ally.
Equal Opportunity Employer Sta
tementAttalon, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected b
y law.
Export Control Com
plianceThis role involves access to technology, materials, software, or hardware subject to U.S. export control laws. Therefore, to be considered, candidates must be classified as a “U.S. Person” under applicable regulations or be eligible for authorization under a U.S. government export l
Salary : $26 - $44