What are the responsibilities and job description for the IT Business Analyst & Project Coordinator (56288) position at ATS FAMILY?
Applied Technical Services, LLC (“ATS” or the “Company”) is a leading provider of critical testing, inspection, certification, and compliance services. The Company serves clients across a diverse set of large and stable end markets including manufacturing, power generation, aerospace, medical, and defense. ATS was founded in 1967 and is headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members in over 95 locations across the United States.
Our purpose is to create a safe and reliable world and our mission is to deliver assurance through precise technical and professional services.
The IT Business Analyst & Project Coordinator supports internal and client-facing initiatives by partnering with project managers and business stakeholders to define requirements, document processes, and support implementation activities. This role focuses primarily on business analysis responsibilities such as requirements elicitation, documentation, and training support, while also providing project coordination assistance. The position is designed for an early-career professional and serves as an entry point into a project management career path, offering hands-on exposure to structured project delivery practices and ownership of small initiatives or workstreams under supervision.
Responsibilities
- Facilitate and support requirements gathering sessions with business stakeholders through workshops, interviews, and working sessions.
- Document business and functional requirements in a clear, structured, and actionable manner.
- Develop current-state and future-state process documentation including process diagrams, workflows, and responsibility matrices such as RACI.
- Translate business needs into documentation usable by project teams, technical resources, and leadership.
- Support the creation of user stories and acceptance criteria when applicable.
- Develop and maintain training materials to support system and process rollouts, including presentations, job aids, and reference guides.
- Deliver or co-facilitate training sessions for end users and managers in partnership with project managers.
- Act as a functional subject matter resource during implementation and post-deployment support.
- Collect user feedback, issues, and enhancement requests and coordinate review and prioritization with project and product leadership.
- Support assigned project managers by coordinating tasks, tracking action items, and maintaining project documentation.
- Own small initiatives or workstreams under project manager guidance, including task planning, execution support, and status reporting.
- Assist with meeting coordination, workshop logistics, stakeholder communications, and status updates.
- Maintain issue, risk, and dependency logs and escalate items as appropriate.
- Participate in the refinement of internal documentation standards, templates, and best practices.
- Identify opportunities to improve analysis, documentation, and training approaches.
- Support knowledge sharing across project management and business analysis teams.
- Demonstrate professionalism, effective communication, and strong attention to detail.
- Collaborate effectively with cross-functional teams and stakeholders at various organizational levels.
- Support additional tasks and initiatives as assigned by leadership.
Required Experience and Skills
- Bachelor’s degree in Business, Information Systems, or a related field, or equivalent practical experience.
- 2-4 years of experience in a business analyst, project coordinator, or related role.
- Demonstrated experience gathering and documenting business or process requirements.
- Experience supporting or coordinating project-based initiatives.
- Strong analytical and problem-solving skills.
- Ability to clearly document processes, requirements, and workflows.
- Effective written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Additional Requirements
- The role requires access to information subject to U.S. export controls under ITAR and or EAR regulations.
- The employee must qualify as a U.S. Person under ITAR, or be eligible for export licenses as determined by the company.
- Eligibility includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status, or individuals granted asylum.
- The company may elect not to pursue export licensing at its discretion.
Work Conditions
- Remote position.
- Occasional participation in virtual meetings, workshops, and training sessions.
- Standard business hours with flexibility based on project needs.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; fumes; outside weather conditions. The noise level in the work environment is usually moderate, high moderate at times. Familiar with or easily adaptable to a teamwork environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
BENEFITS
ATS offers excellent wages and advancement opportunities. ATS full-time employee benefits include: competitive pay, medical, dental, vision, short term disability, long term disability, life insurance, 401k with matching contribution, quarterly bonus opportunity, tuition reimbursement, paid training, paid holidays, and a generous paid time off/vacation package.
EOE/AA/M/F/Vet/Disability
Applied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.
US Persons Only
A requirement of this position is access to information that is subject to U.S. export controls under the U.S. International Traffic in Arms Regulations (“ITAR”). Accordingly, the company will consider only “U.S. Persons” for this position. A “U.S. Person” includes (a) U.S. citizens or nationals; (b) U.S. lawful permanent residents (i.e., “green card” holders); (c) persons granted refugee status; or (d) persons granted asylum in the United States. This information is collected solely for purposes of complying with U.S. export control requirements and will not be used to unlawfully discriminate in the hiring process.