Breast Imaging Workflow Coord/Full-Time-Days/Atrium Medical Center

Job Title: Breast Imaging Workflow Coordinator

Unit: Breast Center

Shift: Full Time -Days 7:30 a.m.-5:00 p.m.(40 hours/week)

Facility: Atrium Medical Center

The Breast Imaging Workflow Coordinator or Administrator facilitates service to Premier Breast Center patients who need breast imaging. The coordinator or administrator will work directly with the patient, providers, Breast Center staff, central scheduling and Radiologists. This position will have full understanding of multiple information technology systems that will include EPIC, PACs and PenRad. The essential duties of this position include but are not limited to:

• 
  Answering phones and facilitating patient and provider requests
• Daily review of patient schedules to ensure correct orders and appointments are scheduled correctly per department protocols
• Obtaining and validating orders, scheduling diagnostic mammograms, ultrasounds and breast biopsy procedures
• Obtaining images and presenting to Radiologist for procedure review
• Coordination and scheduling 6-month follow-up studies
• Facilitate outside imaging requests
• Requesting and uploading prior imaging studies from outside organizations
• Performs all other duties as needed or directed to meet the needs of the patients and the breast centers

Education

Minimum Level of Education Required: High School completion / GED

Additional requirements:

§ Type of degree: N/A

§ Area of study or major: N/A

§ Preferred educational qualifications: Knowledge of medical terminology and basic patient care preferred. Some knowledge of computer applications is preferred.

§ Position specific testing requirement: N/A

Licensure/Certification/Registration

§ None

Experience

Minimum Level of Experience Required: No prior job-related work experience

Prior job title or occupational experience: N/A

Prior specific functional responsibilities: N/A

Preferred experience: One year of experience in medical/patient care preferred. One year of office/computer experience preferred.

Other experience requirements: N/A

Knowledge/Skills

§ Strong communication skills, both verbal & listening, interpersonal skill, and the ability to interact with physicians & employees from all levels of the organization as well as patients and other customers.

§ Work independently, requiring little supervision, as well as function as a team member.

§ Ability to operate in a high-stress environment and manage multiple tasks while staying focused on overall delivery of images & results reporting to customers.

§ Excellent customer service skills when responding to requests from customer, demonstrating the ability to analyze & prioritize customer needs in an efficient & effective manner.

§ Capable of adapting to changing environment and making independent decisions to adjust priorities according to situational demand.

§ Computer skills, including basic keyboarding and mousing skills and Windows

§ Ability to utilize the following systems for processing information for archiving & retrieving images & reports as well as train new staff members in their use & application in the administrative environment:

• Radiology Information System
• Picture Archival & Communication System (PACS)
• Electronic medical record
• Dictation system

§ Demonstrated knowledge of anatomy & medical terminology