What are the responsibilities and job description for the Residential HVAC Field Service Specialist position at Atrium Home Services - Midwest?
Shape Home Comfort, One Service Call at a Time Picture your morning at Duane Blanton Plumbing, Sewer, Heating & Cooling (an Atrium company): you hop into a fully stocked company vehicle, open your company-provided tablet, and head to your first residential call. By mid-morning, you’ve diagnosed a finicky mini-split, explained the solution clearly to a homeowner, and restored heat to a drafty room. After lunch, you fine-tune a boiler, document your work, and wrap up the day knowing your craftsmanship directly improved someone’s comfort and safety. Why You’ll Love Building Your Career Here Health coverage that starts Day One — high-quality, affordable medical (company pays 70%), plus Dental & VisionCompany-subsidized Health Savings AccountEmployer-paid Basic Life & AD&D, and employer-paid short- and long-term disabilityYear-round scheduling — steady work in every season401(k) with a strong company match to fuel your futureFully stocked company vehicle so you can focus on solutions, not supply runsPaid time off — holidays, floating holidays, and PTOCompany-provided tools, uniform, and tabletEmployee and family discountsApprenticeships and on-the-job training to level up quicklyTrades License Incentive Payout Program — earn cash when you obtain or upgrade key trade licenses; we reward each milestone What You’ll Do In this residential field role, you’ll maintain, diagnose, and repair home HVAC systems — from air conditioners and furnaces to heat pumps, boilers, ductwork, and mini-splits. You’ll communicate findings with homeowners in plain language, recommend options, complete preventive maintenance, and follow safety and industry standards every step of the way.Diagnose and resolve performance issues across AC, furnace, heat pump, boiler, ductwork, and mini-split systemsPerform seasonal tune-ups, inspections, and routine maintenanceProvide clear, professional explanations of issues and solutions to clientsAccurately document parts used and work performed on a tabletStay current on best practices and participate in training What You’ll Bring 3 years of residential HVAC service experienceValid driver’s license with a clean recordEPA Type II or EPA Universal certificationSound judgment, a safety-first mindset, and the ability to use tools correctlyComfort working in small attics and tight spacesStrong communication skills, independently and within a team Compensation & Sign-On $33–$42 per hour, depending on experienceUp to a $10,000 sign-on bonus for candidates who currently hold both NATE certification and EPA Universal certification About Duane Blanton For more than 30 years, Duane Blanton Plumbing, Sewer, Heating & Cooling has served Round Lake and the Northern Illinois area. We’re committed to excellent pay, a supportive culture, and transparent communication — so our teams stay happy and inspired. Ready to Grow? If you want to be valued, treated like family, and given room to advance, this is the place to do your best work. Apply today and join a team focused on exceptional service and long-term relationships. Legal & Hiring Notices EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.Clear background check.Outgoing, professional, clean-cut, and drug-free.
Salary : $33 - $42