Clinic Coordinator III - Family Medicine

Department

01120 WFBMG Wake Forest Health Network: Conover - Family Medicine

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Salary position that works generally 8am to 5pm but it can be earlier or later as needed. Works 4 days in our Conover office and one day a week at our Springs Road office.

Pay Range

$41.10 - $61.65

Education/Experience

• Graduation from an accredited School of Nursing with a Bachelor's degree required.
• Two years acute care nursing experience within the past 10 years preferred.
• Previous supervisory or management experience preferred
  
  

LICENSURE, CERTIFICATION, And/or REGISTRATION

• Current Registered Nurse (RN) license in good standing with the applicable state Board of Nursing
• Basic Cardiac Life Support (BCLS) certification required.
• Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Pediatric Emergency Assessment Recognition and Stabilization (PEARS) may be required within one year in select clinical areas.
  
  

Essential Functions

• Ensures care delivered is with respect for patient rights and culturally competent. Facilitates Patient Centered Care, promotes service recovery and the nursing professional model. Maintains privacy, confidentiality and security for patients and staff
• Serves as a staff and patient advocate to ensure optimal patient care. Interfaces with patient and families to ensure that care is consistent with expectations.
• Promotes quality improvement and systems-thinking by openly supporting and consistently communicating the mission of the clinic and organization.
• Collaborates with management team on the development, implementation and evaluation of policies and procedures designed to improve quality of care and operational efficiency.
• Promotes a culture of safety by ensuring compliance with established hospital policies, procedures, objectives, quality control, safety, QC/PI, environment and infection control. Coordinates appropriate QC/PI activities with staff. Audits and maintains clinic metrics for unit and organizational goals.
• Collaborates with the Clinic manager to plan, schedule, and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities. Monitors the appropriate utilization of staff based on credentialing, education and experience with consideration to the patient population. Assesses/coaches and monitors staff level of practice.
• Maintains unit inventory and supplies.
• Collaborates with Clinic Manager on personnel activities including hiring and performance management.
• Collaborates with Clinic Manager on management reports and budgetary recommendations.
• Performs and maintains competency for point of care testing as assigned, ensuring compliance with WFBH Point of Care policies and with applicable state and federal regulations.
  
  

Skills/Qualifications

• Excellent and effective oral and written communication skills
• Ability to organize and supervise clinical nursing care delivery
• Negotiation and conflict resolution
• Performance Improvement
• Practice Innovation
• Professional Nursing Practice Theory
• Resilient and flexible in a changing environment
• Functions effectively under stressful and difficult situations
• Ability to work effectively with the team
  
  

Work Environment

• Typical clinic setting Contact with patients under wide variety of circumstances
• Moderate noise environment
• Possible exposure to infectious and contagious diseases
• Possible exposure to radiation hazards
• Subject to highly stressful situations
• Subject to many interruptions
• Subject to irregular hours
  
  

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
  
  

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
  
  

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Registered Nurse who provides clinical leadership, coordination, and administrative support for a defined clinic location or locations. Responsibilities include accountability for the quality of patient centered care, service excellence, and workplace experience. Facilitates a biogenic environment by fostering relationships that support the continuous enhancement of care delivery, staff and patient satisfaction through a professional practice environment of mutual respect.