What are the responsibilities and job description for the Admissions / Social Services Director position at Atrium Centers Blossom Nursing & Rehabilitation Center?
Atrium Centers is a 100% employee-owned organization where compassionate care and teamwork make a meaningful difference every day. As an Admissions & Social Services Director, you’ll play a key role in welcoming new residents into the center while supporting their psychosocial, emotional, cultural, and adjustment needs. You’ll build meaningful relationships with residents and families while partnering with hospitals, referral sources, and the interdisciplinary team to support successful transitions and quality outcomes.
Be a light — to residents, families, and your fellow team members.
What You’ll DoCoordinate and manage the admissions process from initial inquiry and referral through the resident’s transition into the center
Respond to hospital, community, and family inquiries and conduct center tours and pre-admission assessments
Coordinate admissions with nursing, business office, and interdisciplinary departments to ensure smooth transitions
Ensure completion of admission documentation, payer verification, and regulatory requirements
Monitor referral activity, admissions trends, and census data and prepare related reports
Communicate projected admissions, discharges, and bed changes to appropriate departments
Develop, implement, and evaluate social service programs that address residents’ psychosocial, emotional, and adjustment needs
Complete social histories, assessments, care plan contributions, and required documentation in compliance with regulations
Provide counseling, support, and education to residents and families
Coordinate services including dental, vision, behavioral health, and community resources to meet resident needs
Participate in care planning, behavior management, and interdisciplinary team meetings
Assist with discharge planning from admission through transition to promote continuity of care
Educate residents and families regarding advance directives, financial resources, and available services
Promote and protect Residents’ Rights and support grievance resolution processes
Support Resident and Family Council activities
Build and maintain strong relationships with hospitals, case managers, healthcare providers, and community referral sources
Participate in community outreach, presentations, and networking to support census development
Collaborate with center leadership on marketing strategies and admissions planning
Maintain confidentiality of all Protected Health Information (PHI) in accordance with HIPAA
Participate in quality improvement initiatives, center committees, and admissions meetings
Licensed Social Worker (LSW or equivalent) as required by state regulations
Bachelor’s Degree in Social Work, Human Services, or a related field preferred
1–3 years of experience in healthcare, long-term care, admissions, or social services preferred
Knowledge of long-term care regulations, reimbursement systems, and admissions processes
Experience with Medicare, Medicaid, and managed care guidelines preferred
Strong communication, counseling, and interpersonal skills
Excellent organizational, problem-solving, and decision-making skills
Ability to build strong relationships with residents, families, referral sources, and community partners
Computer proficiency with Microsoft Office and electronic documentation systems
Strong presentation and relationship-building skills
Ability to manage multiple priorities in a fast-paced healthcare environment
Commitment to professionalism, confidentiality, and compassionate service
Ability to work flexible hours, including occasional evenings or weekends as needed
Ability to travel locally for outreach activities; reliable transportation required
Must meet all pre-employment requirements, including background screening and health clearance
Must be able to perform essential job functions with or without reasonable accommodation
100% Employee-Owned (ESOP) 401(k) matching
Medical, Dental, Vision, and Life Insurance
Paid Time Off & Holiday Pay
Cell Phone Discounts
Tuition Reimbursement to support career growth
“Our mission is to serve as a bright light in the lives of our residents and families by delivering compassionate, quality care in the communities they call home.”
Built on Compassion, Community, and Clinical Excellence, Atrium Centers offers a supportive environment where every team member is valued and empowered to make a difference.
If you’re a compassionate, organized professional who enjoys supporting residents and families, building community relationships, and helping new residents make a successful transition into long-term care, we invite you to apply today!