What are the responsibilities and job description for the Resident Services Supervisor position at Atria Senior Living?
Company Description
Atria Senior Living creates vibrant communities that simplify and enhance life for older adults, offering opportunities to thrive, engage, and make meaningful contributions. With services that prioritize support and enrichment, Atria fosters an environment where residents can lead fulfilling lives. Atria manages five distinct brands, including Coterie, Atria Signature Collection, Atria Retirement Canada, and Holiday by Atria, each dedicated to enriching the lives of older adults.
Role Description
This is a full-time, on-site role located in Walnut Creek, CA, for a Resident Services Supervisor (RSS). The RSS will be responsible for overseeing resident medication program with direct reports, ensuring high levels of customer satisfaction, and maintaining consistent communication with residents and their families. Key responsibilities include supervising medication technicians, facilitating training, and ensuring the delivery of exceptional customer service to residents via our medication program for both assisted living and life guidance.
Qualifications
- Licesnsed Vocational Nurse with strong supervisory skills and experience in managing and motivating teams.
- Exceptional Communication skills, both verbal and written
- Effective problem-solving and organizational skills
- Complete as needed resident assessments and reassessments
- Staff Scheduling/cover on the floor as needed
- Previous experience working in senior living or a related field is a plus
- RSS reports to the Resident Services Director