What are the responsibilities and job description for the PRE-SALES ENGINEER position at Atos-North America?
Location: United States (Remote / Hybrid)
Employment Type: Fulltime
Business Line: Public Safety & Critical Communications
At Atos, we design and deliver missioncritical digital solutions that advance public safety and emergency response. We are seeking a Lead NG911 Engineer / Architectto drive customerwinning Next Generation 911 (NG911) solutions across complex, highvalue presales engagements.
In this senior, customerfacing role, you will act as the technical authority for NG911 opportunities-leading solution design, documentation, validation, and transition to delivery teams. You will influence customer decisions, shape competitive bids, and represent Atos within the NG911 ecosystem.
What You Will Do- Drive and lead complex presales customer engagements for NG911 solutions
- Design and document endtoend NG911 customer solutions, ensuring technical, operational, and commercial viability
- Serve as technical lead for customer RFPs, SOWs, and competitive bids
- Act as the customerfacing technical lead, participating in presentations, demonstrations, and technical workshops
- Lead internal validation and solution handover workshops to delivery and operations teams
- Engage, assess, and validate thirdparty solution elements as part of integrated NG911 architectures
- Participate in and promote Atos NG911 solutions during NENA activities and industry engagements
You are a senior NG911 technical leader with strong industry credibility and customer presence. You bring a blend of deep technical expertise, competitive awareness, and business acumen, enabling you to design effective solutions and position them successfully in competitive public safety environments.
What You Bring Experience & Industry Expertise- Proven customerfacing solution architecture or technical presales experience
- Strong competitive knowledge, longevity, and experience within the NG911 industry
- Ability to appropriately market NG911 solutions and make informed, experienced design decisions
- Expertise in NG911 technologies, including:
- NENA NGCS and ESInet
- NGSEC
- Call Handling platforms (preferred)
- Strong background in:
- Cisco data networking
- Cybersecurity
- Carriergrade telecommunications and SIP
- Strong technical understanding of:
- Cisco data networking
- Cybersecurity architectures
- Carriergrade telecom and SIP
- IT infrastructure, including compute, storage, and VMware
- NOC tools and operational monitoring environments
- Ability to lead technical workshops and design meetings
- Demonstrated capability to design complex, multifaceted NG911 solutions for customers
- Ability to translate technical concepts into clear customer benefits and value
- Ability to translate detailed technical concepts into higherlevel terminology understood by broader, nontechnical audiences
- Excellent verbal and written communication skills, including persuasive presentation abilities
- Strong interpersonal skills to enable effective collaboration with clients, partners, and internal teams
- Strong analytical skills to analyze customer requirements
- Ability to propose tailored NG911 solutions that address specific customer needs and operational challenges
- Experience with pricetowin analysis
- Cost analysis and project lifecycle costing
- Competitive pricing strategy development
- Evaluation and integration of thirdparty pricing
At Atos, we apply digital technology to advance what matters-for our clients and for society. You will work on missioncritical public safety solutions that directly support emergency response, resilience, and community safety.
We offer:
- The opportunity to work on largescale, highimpact NG911 programs
- Continuous learning and professional development
- A collaborative, diverse, and inclusive global environment
- Industry leadership through standards participation and innovation
Atos is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Atos is an Equal Opportunity Employer: disability/veteran