Claims Manager

About Atomic Transport:

At Atomic Transport, we take pride in being a leading local bulk hauling company based out of Chattanooga, TN with a dedicated fleet of company-owned assets and W2 driver employees that specialize in waste transportation from local transfer stations to landfills. With over twenty-five terminals operating locally throughout the Southeast, Midwest and the West Coast. If you are looking for a company to grow with, Atomic Transport is seeking an experienced Claims Manager to join our team in our corporate office.

Job Summary:

The Claims Manager oversees all aspects of claims processing and resolution within a fast-paced trucking and transportation environment. Acting as the primary liaison between the company, insurance providers, third-party administrators, employees, and customers, the Claims Manager ensures efficient, accurate, and timely handling of all claims. This role plays a key part in protecting company assets, reducing liability exposure, and maintaining positive stakeholder relationships.

Key Responsibilities:

• Lead the daily operations of the claims department, ensuring compliance with company policies and regulatory requirements
• Review, investigate, and manage the resolution of auto liability, cargo, workers’ compensation, and general liability claims
• Ensure timely and fair claim settlements through proactive oversight and negotiation
• Develop, implement, and enforce internal claims handling procedures and best practices
• Serve as a liaison with insurance carriers, legal counsel, adjusters, and internal departments
• Monitor claims trends and identify opportunities to reduce claim frequency and severity
• Resolve complex or escalated claims and disputes with professionalism and attention to detail
• Maintain and analyze claims data; generate reports and dashboards for executive leadership
• Mentor and train internal claims staff and operational stakeholders on claims processes
• Support risk management and safety initiatives by providing claim insights and recommendations

Qualifications:

• Bachelor’s degree in business, Risk Management, or related field (or equivalent experience)
• Minimum of 5 years of experience in claims management, preferably within the transportation or logistics sector
• Strong knowledge of insurance coverages (e.g., Auto Liability, Physical Damage, Cargo, Workers' Compensation)
• Familiarity with DOT/FMCSA regulations and claims litigation process a plus
• Exceptional communication, negotiation, and organizational skills
• Proficient in Microsoft Office Suite and claims management systems
• Ability to manage multiple priorities and work both independently and collaboratively

Job Type: Full-time

Pay: $68,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Have you dealt with workers’ compensation or injury claim settlements in your previous roles?

Experience:

• handling auto liability claims settlements: 3 years (Required)
• claims handling in the transportation industry?: 3 years (Required)

Language:

• English (Required)

Ability to Commute:

• Chattanooga, TN 37402 (Required)

Work Location: In person

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