What are the responsibilities and job description for the Claims Manager position at Atomic Transport, LLC?
About Atomic Transport:
At Atomic Transport, we take pride in being a leading local bulk hauling company based out of Chattanooga, TN with a dedicated fleet of company-owned assets and W2 driver employees that specialize in waste transportation from local transfer stations to landfills. With over twenty-five terminals operating locally throughout the Southeast, Midwest and the West Coast. If you are looking for a company to grow with, Atomic Transport is seeking an experienced Claims Manager to join our team in our corporate office.
Job Summary:
The Claims Manager oversees all aspects of claims processing and resolution within a fast-paced trucking and transportation environment. Acting as the primary liaison between the company, insurance providers, third-party administrators, employees, and customers, the Claims Manager ensures efficient, accurate, and timely handling of all claims. This role plays a key part in protecting company assets, reducing liability exposure, and maintaining positive stakeholder relationships.
Key Responsibilities:
- Lead the daily operations of the claims department, ensuring compliance with company policies and regulatory requirements
- Review, investigate, and manage the resolution of auto liability, cargo, workers’ compensation, and general liability claims
- Ensure timely and fair claim settlements through proactive oversight and negotiation
- Develop, implement, and enforce internal claims handling procedures and best practices
- Serve as a liaison with insurance carriers, legal counsel, adjusters, and internal departments
- Monitor claims trends and identify opportunities to reduce claim frequency and severity
- Resolve complex or escalated claims and disputes with professionalism and attention to detail
- Maintain and analyze claims data; generate reports and dashboards for executive leadership
- Mentor and train internal claims staff and operational stakeholders on claims processes
- Support risk management and safety initiatives by providing claim insights and recommendations
Qualifications:
- Bachelor’s degree in business, Risk Management, or related field (or equivalent experience)
- Minimum of 5 years of experience in claims management, preferably within the transportation or logistics sector
- Strong knowledge of insurance coverages (e.g., Auto Liability, Physical Damage, Cargo, Workers' Compensation)
- Familiarity with DOT/FMCSA regulations and claims litigation process a plus
- Exceptional communication, negotiation, and organizational skills
- Proficient in Microsoft Office Suite and claims management systems
- Ability to manage multiple priorities and work both independently and collaboratively
Job Type: Full-time
Pay: $68,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- How many years of experience do you have managing claims (auto liability, cargo, workers’ compensation, or general liability)?
- Have you ever managed claims involving DOT or FMCSA regulations?
- Are you familiar with claims management systems or software? If so, which platforms have you used?
- Can you briefly describe the types of claims you’ve handled most frequently?
- Have you led or trained a team responsible for claims processing or investigations?
Education:
- Bachelor's (Required)
Ability to Commute:
- Chattanooga, TN 37402 (Required)
Work Location: In person
Salary : $68,000 - $75,000